Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
We are seeking a dedicated individual to join our hospitality team, focusing on delivering exceptional guest experiences and maintaining high service standards in a supportive and growth-oriented environment.
Responsibilities
- Recruit, train, and supervise catering staff including servers, chefs, and support personnel.
- Set clear performance expectations and provide ongoing feedback.
- Monitor food quality, presentation, and service standards to ensure customer satisfaction.
- Address and resolve customer issues or concerns promptly.
- Coordinate the delivery, setup, and breakdown of catering equipment and supplies.
- Oversee event flow, including food service, beverage distribution, and guest interactions.
- Manage inventory and order supplies to maintain adequate stock levels.
- Foster positive relationships with clients and guests.
- Handle customer inquiries, requests, and special dietary requirements professionally.
- Solicit client feedback to continuously improve catering services.
Requirements
- Previous experience within the hospitality industry.
- Contagious passion for food and customer service.
- Satisfaction from supervising, training, and supporting a team.
- Understanding of delegation skills.
- Excellent organisational abilities and high attention to detail.
- Concise and effective verbal and written communication.
- Ability to adapt to challenges with a solution-oriented perspective.
Skills
- Staff supervision and training
- Quality control
- Logistics management
- Inventory management
- Customer service
- Delegation
- Organizational skills
- Communication skills
- Problem-solving
Location
- Wood Green
Work Type
- Permanent
- 35 hours per week
Salary/Compensations
- £13.50 per hour
Benefits
- 28 days holiday inclusive of bank holidays
- Birthday additional holiday
- 3 days volunteering leave
- 3 days grandparent leave
- 24 weeks enhanced maternity leave
- Secondary career leave
- Wedding/commitment day leave
- Free meals on shift
- Bespoke development training
- Pension and life insurance
- Perkbox discounts
- Wellbeing hub
- Employee assistance programme
- Cycle to work scheme
About the Company
- BaxterStorey is a renowned pioneer in the hospitality industry.
- We have operated for almost 20 years across offices, stadiums, cathedrals, and universities.
- We are committed to creating beautiful spaces, exciting menus, and friendly teams.
- Our values include being visionary, positive, collaboratively creative, and conscious.
Equal Opportunity
- BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.
- We aim for a workforce that is representative of all sections of society and our customers.
- We have an ED&I ambition to set the standard and be recognised for having the most inclusive culture in hospitality.