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About the Role
We are seeking an experienced Product Leader to drive the development of our internal Messaging Platform. This role is critical to delivering next-generation messaging solutions and platform capabilities that scale across Apple Services. Our mission is to deliver a scalable, privacy-friendly messaging platform that powers meaningful customer engagement and drives lifetime value across Apple Services.
Responsibilities
- Lead product strategy for Simple Messaging, ensuring alignment with Apple Services business goals and customer needs.
- Define and deliver core capabilities and features that synthesize multiple partner inputs into a coherent, prioritized roadmap.
- Drive product requirements, define technical specifications, and measure performance of Simple Messaging features.
- Partner with analytics to measure impact, attribution, and inform ongoing investment decisions.
- Advocate for innovative Simple Messaging capabilities that serve business goals and customer delight.
- Drive roadmap execution and ensure accountability through cross-functional collaboration.
- Apply customer centric and agile methods to continually test, learn, and launch new features and enhancements.
- Partner closely with engineering, design, analytics to innovate and execute the product roadmap.
- Drive collaboration with high-performing matrix teams to build scalable solutions and deliver impactful results within Apple’s ecosystem.
- Collaborate with legal, finance and privacy teams to ensure compliance and ship privacy-centric products.
Requirements
- Proven hands-on product management skills and team leadership experience.
- Proven ability to simplify complex problems, with excellent written and verbal communication skills.
- Strong analytical mindset and detail orientation with ability to shift between strategic and tactical.
- Data-driven decision-maker who draws insights from both data and customer discovery.
- Comfortable partnering with technical and business stakeholders across all levels.
Skills
- Product management
- Team leadership
- Problem simplification
- Written communication
- Verbal communication
- Analytical mindset
- Strategic thinking
- Tactical thinking
- Data-driven decision-making
- Customer discovery
- Stakeholder partnering
- Messaging platforms
- Martech
- Product marketing
- SaaS/subscriptions
- Agile methods
Experience Level
- Senior
- Experienced
About the Company
- Apple Services Engineering organization.
- We leverage the latest technologies to simplify message delivery, unlock new engagement capabilities, and support global experiences.
- We strive to enable partner teams to reach and engage their target audiences more effectively.
- We value your unique experience and perspective, and invite you to help shape the future of customer messaging for Apple Services.