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About the Role

This client-facing role involves leading a portfolio of the UK’s largest retail clients, managing daily requests, and using data to develop strategic recommendations and insights to solve business needs. You will interact directly with clients, requiring strong rapport-building, client focus, responsiveness, and approachability.

Responsibilities

• Build and maintain strong working relationships with client stakeholders and internal teams.
• Lead the service of a portfolio of the UK’s largest Tech & Home & DIY retailers.
• Ensure client service is delivered to the agreed standard, meeting the service level requirements.
• Support day-to-day client requests and business questions with timely, accurate analysis.
• Contribute to a positive and effective client partnership.
• Understand key business questions and strategic aims of retailers.
• Deliver structured, high-quality analysis using EPOS and relevant datasets.
• Produce actionable insight and answer retail partner queries and requests.
• Organise and prepare retailer presentations, utilizing multiple research methodologies.
• Ensure accuracy and attention to detail across all deliverables.
• Build knowledge of the client’s business, categories, and performance drivers.
• Develop understanding of UK T&D market and retail trends.
• Support identification of opportunities to add value through insight.
• Contribute to delivering against client objectives through data-driven recommendations.
• Work collaboratively within the wider team and operations division.
• Contribute to knowledge sharing and continuous improvement.

Requirements

• Experience working in an analytical or insight-based role.
• Strong numerical and analytical skills, with confidence handling data.
• Ability to turn data into clear and structured insights.
• Good stakeholder engagement and communication skills.
• Engaging presenter, good at building relationships, internally and with clients.
• Strong verbal and written communication skills.
• Strong attention to detail and ability to deliver work accurately.
• Experience using tools such as Excel and PowerPoint.

Skills

• Analytical skills
• Numerical skills
• Data handling
• Insight generation
• Stakeholder engagement
• Communication skills
• Presentation skills
• Relationship building
• Verbal communication
• Written communication
• Attention to detail
• Excel
• PowerPoint

Location

• London

Work Type

• Full-time
• Hybrid

Experience Level

• Mid-level

Salary/Compensations

• 33500 GBP gross per year

Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About the Company

• NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth.
• In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach.
• With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.
• NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
• We provide the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world’s populations.
• Focusing on consumer-packaged goods manufacturers and retailers, we combine unparalleled datasets, pioneering technology, and the industry’s top talent to create insights that unlock innovation and redefine what’s possible.

Equal Opportunity

• All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws.
• NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations.