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About the Role

This role contributes to the safe and timely movement and transportation of medical samples, consumables, and medical information, requiring excellent communication and meticulous record-keeping.

Responsibilities

• Carry out courier journeys to various locations and to agreed routes and timings.
• Complete digital and manual documentation required by legislation and organizational procedures.
• Maintain regular contact with the operations office using a range of communication systems.
• Ensure all items are always kept safe and secure.
• Comply with the Road Traffic Act while driving and other relevant legislation.
• Act as customer contact at delivery points of service, and relay relevant information to the operations office.
• Complete vehicle checks prior to use, and notify any defects to the Operations Office.
• Act in a polite and courteous manner to customers and road users.
• Contribute to the safe and timely movement and transportation of medical samples, consumables and medical information.
• Use electronic and paper-based forms of recording tasks and items delivered and collected.
• Ensure all courier tasks are carried out correctly and to scheduled times.
• May involve heavy lifting/manual handling of equipment and goods.
• Drive vehicles from small vans to medium vans on a category B UK Manual driving licence.

Requirements

• Ability to work on your own initiative and as part of a team.
• Must be able to plan routes effectively.
• Must be a good communicator.
• Customer focused.
• Able to remain calm under pressure.
• Good problem-solving skills.
• Good literacy and numeracy skills.
• Good attention to detail.
• Must be able to use a PDA (training will be provided).
• Good/Clear handwriting.
• Familiar with the local and surrounding areas.
• Held a Full UK Manual Driving Licence for a minimum of 12 months.
• No more than 6 penalty points on driving licence.

Skills

• Communication skills
• Driving
• Manual handling
• Route planning
• Problem-solving
• Literacy
• Numeracy
• Attention to detail
• Handwriting

Location

• Northwest London (NW10)

Work Type

• Permanent
• Full Time
• Evenings
• 40 hours per week

Salary/Compensations

• £14.80 per hour

Benefits

• No travel cost – take home vehicle
• Life Assurance – £5,000 value
• 24/7 online/telephone GP Consultation and access to prescriptions.
• 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
• Cash-plan benefits (dental, optical, chiropody).
• Access to mental health and physiotherapy consultations.
• Access to legal advice on domestic issues (motoring offences, wills and probate, personal injury).
• Financial guidance re retirement planning, tax savings and state benefits.
• Long Service Recognition Scheme (increase in annual leave after 5 years).
• Values-based Internal Recognition Scheme with financial reward and annual event.
• Refer a Friend recruitment incentive scheme with financial rewards.
• The EMED foundation support.
• Blue Light Card.
• Uniform provided.
• EAP (Employee Assistance Programme).
• Flu vaccination.

About the Company

• EMED Group is an established healthcare logistics provider enabling access to health and social care through four specialist divisions.
• One of the largest health and care partners to the NHS with 4,000 colleagues across over 60 bases UK-wide.
• Committed to pro-actively improving the wellbeing of our communities by providing access to vital health and social care services across the UK.