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About the Role

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

Responsibilities

• Directs the coordination of technical and administrative support activities including installation, repair, preventive maintenance and engineering change upgrades to be performed at client sites.
• Ensures adequate records and systems are maintained.
• Schedules personnel responding to critical situations.
• Maintains communication with design management and specialists in resolving technical problems and/or bringing problems to the design department’s attention.
• Selects, develops and evaluates personnel to ensure the efficient operation of the function.

Requirements

• Bachelor's degree or equivalent with 4-6 years of supervisory experience.

Work Type

• On-site Flex
• Virtual Flex

Experience Level

• 4-6 years of supervisory experience

Education Level

• Bachelor's degree or equivalent

Benefits

• Comprehensive set of outstanding benefits

About the Company

• Lam Research ("Lam" or the "Company") is an equal opportunity employer.
• Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws.
• It is the Company's intention to comply with all applicable laws and regulations.
• Company policy prohibits unlawful discrimination against applicants or employees.

Equal Opportunity

• Lam Research ("Lam" or the "Company") is an equal opportunity employer.
• Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws.
• It is the Company's intention to comply with all applicable laws and regulations.
• Company policy prohibits unlawful discrimination against applicants or employees.