Senior Key Account Manager at the LEGO Group | Tokyo | Rezi

Senior Key Account Manager at the LEGO Group

Senior Key Account Manager

the LEGO Group · Tokyo

Today

Senior Key Account Manager

the LEGO Group · Tokyo

3 hours ago
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About the Role

Join us in building a strong and inspiring brand for the future. Bring your analytical approach and collaborative spirit to support business growth in our mass retail channel for LEGO® Japan.

Responsibilities

  • Drive a market-focused approach within the sales team to ensure sustainable business growth and achieve strategic objectives.
  • Strengthen and expand key customer relationships by delivering on jointly developed business plans and long-term partnership goals.
  • Lead account planning for multiple key accounts, developing short-, mid-, and long-term strategies aligned with broader channel directions.
  • Oversee selling-in, consumer sales performance, demand planning, forecasting, and revenue management, including trade investment.
  • Deliver high-quality reports by tracking and interpreting key metrics such as consumer sales, selling-in, in-stock levels, sell-through rates, and other performance KPIs.
  • Oversee trade marketing execution and translate shopper insights into actionable plans that reflect LEGO brand values.
  • Manage the third-party field merchandising team to deliver best-in-class retail excellence.
  • Lead initiatives to explore and develop new business opportunities, expanding LEGO's market presence.
  • Work closely with Marketing, Finance, Operations, and Order Management to support sales initiatives and ensure seamless execution for customers.
  • Lead and inspire a team of account managers, providing guidance and support.
  • Continuously identify opportunities to innovate and improve.

Requirements

  • Bachelor’s degree in business or related.
  • Proficiency with Microsoft Office, especially Teams, Excel and PowerPoint.
  • Minimum 10+ years of experience in FMCG or commercially driven roles within international consumer branded goods organizations, ideally in frontline or customer-facing positions.
  • Strong capability in customer and stakeholder management, with a proven ability to navigate complex relationships.
  • Experience in strategic planning, with the ability to translate insights into actionable commercial strategies.
  • Experience in Trade Marketing, Category Management or Joint Business Planning.
  • Experience in omni channel business.
  • Experience in leading new business development.
  • Solid financial acumen, including the ability to analyze data, interpret trends, and make sound recommendations.
  • A proactive, can-do mindset with high energy, resilience, and a strong drive to grow and refine commercial and sales expertise.
  • Exceptional communication skills, with the ability to convey insights, influence decisions, and engage senior stakeholders.
  • Demonstrated ability to collaborate effectively across internal teams and external partners.
  • A solution-oriented, analytical problem-solving mindset.
  • A collaborative working style, with a commitment to shared success and cross-functional alignment.
  • Business and Japanese proficiency – speaking, writing, reading, business presentation.

Skills

  • Microsoft Office
  • Teams
  • Excel
  • PowerPoint
  • Customer Management
  • Stakeholder Management
  • Strategic Planning
  • Trade Marketing
  • Category Management
  • Joint Business Planning
  • Omni Channel Business
  • New Business Development
  • Financial Acumen
  • Communication Skills
  • Collaboration
  • Problem-Solving
  • Japanese Language Proficiency

Location

  • Japan

Work Type

  • Hybrid

Experience Level

  • 10+ years

Education Level

  • Bachelor's degree

Benefits

  • Family Care Leave
  • Life and disability insurance
  • Wellbeing resources and benefits
  • Colleague Discount
  • Bonus scheme

About the Company

  • Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
  • The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
  • The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
  • Thank you for sharing our global commitment to Children’s Rights.

Equal Opportunity

  • The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.