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About the Role

Own the strategy and roadmap for a critical home lending product. Drive customer, risk and business outcomes with real autonomy. Shape the future of home loan experiences through innovation and delivery. Bring your ambition and we'll help you grow, belong and shape what's next in one of CommBank's most important customer journeys.

Responsibilities

• Own the roadmap and strategy for the home loan repayment, recast and redraw experience.
• Lead product discovery, translating customer insights and needs into validated solutions.
• Drive delivery of customer-focused initiatives while meeting risk, regulatory and business requirements.
• Partner with cross-functional teams and stakeholders to influence priorities and deliver outcomes.
• Coach and support developing product talent while fostering a culture of ownership, curiosity and continuous improvement.
• Identify, assess and manage the repayments risk profile, ensuring effective risk mitigation, timely remediation and successful closure.

Requirements

• Extensive Product Management experience, ideally at Senior Product Manager level.
• Independently lead complex initiatives, translating strategy into clear roadmaps and measurable outcomes.
• Strong critical thinking, curiosity and structured problem-solving skills.
• Balance customer needs, commercial objectives and risk considerations to make effective product decisions.
• Lead product discovery, experimentation and validation to deliver valuable customer outcomes.
• Build trusted stakeholder relationships, influence across teams and foster a growth mindset focused on exceptional customer experiences.

Experience Level

• Senior

About the Company

• Be part of the team at the heart of how CommBank serves Australia. Retail Banking Services supports more than 10 million personal and small business customers through market-leading products, services and digital experiences.
• You'll join a collaborative team responsible for the in-life home loan journey, working on a highly visible product area that directly impacts customers at scale.

Equal Opportunity

• At CommBank, we're committed to creating an accessible, inclusive and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds and we’re particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support please contact 1800 989 696.
• We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.