About the Role
This pivotal role involves leading and optimizing Fora’s digital marketing strategy, with a focus on the website as a core commercial and conversion channel. You will shape user journeys, drive performance across campaigns, and combine creative thinking with data-driven decision-making to deliver measurable impact, working closely with the Head of Digital Marketing to drive brand visibility, audience engagement, and commercial growth.
Responsibilities
- Own and manage Fora’s website, ensuring an exceptional, seamless user experience
- Build and optimize landing pages for campaigns using CMS templates
- Update site content including copy, imagery and campaign assets
- Maintain high standards of UX, design quality and brand consistency
- Monitor performance (load time, issues, site health) and drive improvements
- Analyze website performance using GA4 and other tools
- Track user behaviour and conversion performance across the funnel
- Translate data into clear insights and actionable recommendations
- Build and share regular performance dashboards and reports
- Ensure accurate tracking, tagging and attribution across campaigns
- Collaborate closely with digital agencies and technical partners
- Ensure paid media and campaigns are fully integrated and tracked end-to-end
- Coordinate SEO, technical improvements and website enhancements
- Support delivery of new features, releases and optimisation initiatives
- Translate marketing briefs into website builds and digital experiences
- Partner with creative and content teams to keep the site fresh and on-brand
- Work with CRM and marketing teams on integrations and campaign journeys
- Identify opportunities to improve UX, CRO and digital journeys
- Conduct regular audits across content, performance and tracking
- Stay ahead of trends across digital, analytics and emerging technologies
- Shape and guide digital content strategy across channels
- Support organic social strategy and ensure consistent brand messaging
- Ensure every digital touchpoint reflects Fora’s premium, design-led position
Requirements
- Proven experience in a Digital Marketing Manager (or similar) role
- Strong background in website management and optimisation
- Solid understanding of PPC, paid social, SEO, email and analytics
- Hands-on experience with GA4, Google Ads, Meta Ads Manager, CMS and CRM tools
- Strong analytical capability—able to turn data into meaningful action
- Excellent project management with the ability to manage multiple workstreams
- Working with agencies or external partners
- Experience with tag management or data visualisation tools
- Exposure to B2B, B2C, membership or professional services environments
- Relevant qualifications (e.g. CIM, DMA, Google certifications)
Skills
- PPC
- Paid social
- SEO
- Email marketing
- Analytics
- GA4
- Google Ads
- Meta Ads Manager
- CMS
- CRM tools
- Project management
- Tag management
- Data visualisation
Location
- UK
Work Type
- Full-time
- Hybrid
Experience Level
- Manager
Education Level
- CIM
- DMA
- Google certifications
Benefits
- Core working hours with flexibility
- Two weeks ‘Work from Anywhere’
- 28 days’ annual leave + bank holidays
- Your birthday off
- Buy additional annual leave
- 5% matched pension scheme
- Life assurance
- Discounted gym membership
- Health cash plan
- Mental wellbeing support
- Cycle to Work Scheme
- Season Ticket Loan
- 25% off at Fora cafés
- 2 x volunteer days / year
About the Company
- Fora is reimagining the workplace, creating inspiring, design-led spaces that blend hospitality, community, and wellbeing.
- We have over 20 years of experience, with 60+ locations across the UK supporting 30,000+ members.
- We partner with brands like Ocado, The British Fashion Council, and Pangaia.
- Backed by The Office Group, Blackstone, and Brockton Capital, we are growing fast and pioneering conscious design, sustainable construction, and empowering workspaces.
- We are not just shaping workplaces—we’re shaping the future of work.
