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About the Role

We are looking for a Barista who strives to exceed expectations at every turn, with a passion for delivering exceptional experiences and creating unforgettable moments. As a trailblazer in the hospitality industry, we believe that every interaction is an opportunity to create a lasting impression.

Responsibilities

• Greet customers in a friendly and professional manner.
• Prepare and serve a variety of coffee beverages, teas, and other drinks.
• Share menu information and provide recommendations.
• Maintain cleanliness and organization of the coffee bar and surrounding areas.
• Follow health and safety and food safety guidelines.
• Monitor stock levels and restock supplies.
• Use till systems for taking payments and customer orders.
• Provide exceptional customer service and resolve issues.
• Assist with other tasks as needed.

Requirements

• Friendly, outgoing personality; a people person.
• Great work ethic and an even greater smile.
• Good listening & verbal communication skills.
• Passion for delivering outstanding customer service.
• Perpetuates company philosophy and culture.
• Works according to the BaxterStorey core values.
• Have a contagious passion for coffee, tea and customer service.
• Draw satisfaction from working within a collaborative and inclusive team environment.
• Ability to adapt to challenges and opportunities with a solution-oriented perspective.
• Previous experience in a similar role, especially in the food service industry, is often a plus.
• Some knowledge of food safety and sanitation practices.

Skills

• Coffee preparation
• Customer service
• Communication
• Food safety
• Stock management
• Till operation

Location

• Marble Arch, London W1K

Work Type

• Permanent
• 30 hours per week

Experience Level

• All experience levels

Salary/Compensations

• £14.80 per hour

Benefits

• 28 Days holiday including bank holidays
• Your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

About the Company

• For almost 20 years, BaxterStorey has created beautiful spaces, exciting menus and friendly teams for clients in various locations.
• We believe that it is our people that set us apart, and we support our team in an inclusive environment that encourages growth and celebrates diversity.
• We invest in development with ongoing training and guarantee a good work-life balance.
• BaxterStorey Values: ALWAYS VISIONARY, WHOLEHEARTEDLY POSITIVE, CREATIVELY COLLABORATIVE, FOREVER CONSCIOUS.

Equal Opportunity

• We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds.
• We celebrate individuality and are committed to creating an inclusive environment for all employees.
• We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.
• BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
• We have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.