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About the Role

In this position, you will work late and night shifts, taking on the responsibilities of a Night Audit. You will be responsible for guest service, check-in/out, concierge services, daily closing procedures, billing, correspondence, preparing for the next business day, and conducting night rounds.

Responsibilities

• Guest service
• Check-in/out
• Concierge service
• Processing daily closing and billing for reception and other outlets
• Email and phone correspondence
• Preparation for the day's business
• Inventory of reception merchandise
• Guest service
• Night walk

Requirements

• 2-5 years of professional experience in hospitality and reception work is desirable
• Advanced knowledge of common hotel software and MS Office
• Good German and English language skills
• Friendly and well-groomed appearance
• Completed vocational training in the hotel industry is an advantage

Location

• Berlin

Work Type

• Late shifts
• Night shifts

Experience Level

• 2-5 years

Education Level

• Completed vocational training in the hotel industry is an advantage

Benefits

• Part of a team from over 30 nations that joyfully and collaboratively serves people daily, creating places and products to enable special experiences
• Part of a family business
• Staff room with high-quality staff buffet
• Free staff drinks and coconut water
• Vacation above the standard rate
• Paid holidays
• Bonus for length of service
• Staff discounts at the hotel and our restaurants
• Free yoga and meditation classes
• Free concerts at the hotel

About the Company

• The Michelberger Hotel & Restaurant has been hosting and serving Berliners and their guests since 2009.
• Our team creates a wide range of experiences tailored to the needs and desires of each occasion, in a variety of hotel rooms, event, and public spaces.
• In our restaurant, café, and bar, we serve the best regional products sourced from a sustainable network of farmers, hunters, and suppliers we trust, as well as from our own Michelberger Hof, a food forest in the Spreewald/Brandenburg.
• The Michelberger family also includes ORA Restaurant, THEKE Bistro, MXPSM Distillery, PEOPLE Festivals, and the beverage manufacturer Fountain of Youth.
• The Michelberger Hotel & Restaurant is a big city oasis of relaxation, creation, togetherness, and enjoyment in the heart of Berlin.
• Founded and run by Nadine and Tom Michelberger.
• Michelberger includes a regenerative farm in the Spreewald, the ORA restaurant, the THEKE snack bar, the MXPSM spirits manufactory, the PEOPLE festival, and the Fountain of Youth coconut water.
• For 17 years, Michelberger has been a vibrant human place that continues to go its own way, a social space for all people and diverse occasions.
• Grown from the Berlin cultural landscape, Michelberger is constantly evolving with the people and stories that shape hotel life.
• "Our hotel thrives on small steps, on daily collaborative creation, and on maximum independence. Instead of complaining about the state of the world, politics, our neighbors, or large corporations, we start where we can make a difference. In this place, with the people who work with us and who visit us. This is how we shape the present and create a desirable future for ourselves. – Through hospitality, by enabling experiences, by serving people! " - Nadine and Tom Michelberger