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About the Role
As the Front Office Supervisor, your responsibility is to craft unforgettable experiences throughout the guest journey, from check-in to check-out. Your leadership will inspire and guide your Front Office team, ensuring the hotel operates seamlessly.
Responsibilities
- Guide the front office's day-to-day operations with expertise.
- Lead the Front Office Team, nurturing growth and skill-building in a supportive atmosphere.
- Collaborate with guests to find solutions for any challenges.
- Contribute to roster planning and preparation.
- Embrace authenticity and let your unique self shine in every shift.
Requirements
- A background in Hotel Operations.
- Proficiency in using reservation and property management systems is a plus.
- Ability to multitask and thrive under pressure.
- Epic organizational and time management skills.
- Masterful communication skills, both written and spoken.
- Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays.
Skills
- Hotel Operations
- Reservation systems
- Property management systems
- Multitasking
- Working under pressure
- Organizational skills
- Time management
- Written communication
- Spoken communication
- Flexible scheduling
Location
- Circular Quay, Sydney
Work Type
- Full-time
Experience Level
- Leadership position
Benefits
- ALL Heartist Membership - Discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts - On accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on worldwide stays.
- Learn Your Way - Access to Accor's industry leading training platforms, Accor Academy and Typsy.
- Build Your Network - Opportunity to grow hospitality network worldwide.
- Worldwide Opportunities - Limitless opportunities to grow career across over 400 hotels in the Pacific and more than 5,000 across 110 countries.
About the Company
- Pullman Quay Grand Sydney Harbour offers luxurious one- and two-bedroom apartments with views of the Sydney Harbour Bridge.
- It is a hybrid of premium hotel accommodation and long-term residential living.
- The food & beverage portfolio features two venues: Flaminia (modern Italian dining) and Acapulco ElVista (coastal Latin bar).
- The property has exceptional meeting and event spaces.
- Accor is a world-leading hotel operator with a global presence.
Equal Opportunity
- At Accor, we welcome you as you are.
- Accor is an inclusive company, building diverse teams across the globe.