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About the Role
This role focuses on customer satisfaction, account growth, and expansion of services for a group of key customers. It involves managing and coordinating with UL's larger customers across various industries, developing strategies with sales managers for revenue growth, and responding effectively to customer issues.
Responsibilities
- Manages and coordinates on an industry basis with ULs larger customers over all related industries.
- Works on strategies with sales managers to generate revenue growth and achieve bookings goals.
- Responds effectively to urgent and sensitive customer issues.
- Develops and coordinates executive presentations and de-briefings.
- Assists industry leadership in the development of global account strategies, goals and plans.
- Focuses on customer satisfaction, account growth and expansion of services provided, and sustaining customer loyalty for a group of key customers.
- May provide work direction to other employees in charge of specific customer accounts.
- Performs other duties as directed.
Requirements
- Read and follow the Underwriters Laboratories Code of Conduct.
- Follow all physical and digital security practices.
About the Company
- A global leader in applied safety science, UL Solutions (NYSE: ULS) transforms safety, security and sustainability challenges into opportunities for customers in more than 110 countries.
- UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.
- The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission.
- We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.
- Our science is your advantage.