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Responsibilities

• Lead future-state process and operating model design, build, and embed activities.
• Conduct process mapping and facilitate workshops.
• Develop accountability models (e.g. RASCI).
• Align operating models to value chains or capabilities.
• Act as a bridge between business intent and solution delivery.
• Support translation of TOM requirements into solution-level considerations.
• Utilize Visio, JIRA, Confluence, and SharePoint for tools and tracking.

Requirements

• Strong business analysis capability.
• Operating model knowledge and experience.
• Technical and data awareness.

Skills

• Business Analysis
• Operating Model Design
• Process Mapping
• Workshop Facilitation
• Accountability Modeling
• Visio
• JIRA
• Confluence
• SharePoint