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About the Role

As a Facilities Manager at JLL, you will be responsible for operating and maintaining designated properties, managing financial, technical, maintenance, procurement, asset, and vendor programs. You will collaborate with an experienced FM team, build strong stakeholder relationships, and ensure service delivery expectations are met.

Responsibilities

• Proactively develop and manage occupier and client relationships to ensure service delivery expectations are fulfilled
• Take responsibility for delivering customer and property services across your allocated portfolio of buildings
• Conduct regular building inspections and complete reports within governance timeframes for your respective portfolio
• Maintain compliance with regulations, client contract requirements and all facilities procedures
• Proactively contribute to the effective and efficient operations of your portfolio and share continuous improvement initiatives
• Liaise with facilities vendors and coordinate facilities works in conjunction with the JLL PDS account team
• Deliver facilities-related projects in line with agreed budgets and scope of works
• Proactively manage and monitor service outputs to achieve standards against KPIs and service level targets, reporting regularly to key stakeholders
• Understand the operational and technical requirements of the site elements for which JLL is responsible

Requirements

• Prior experience in facilities, property management, hospitality or a related field
• Strong administrative skills with experience in front and back-office processes
• Demonstrated aptitude in interpreting and analysing numerical data for reporting
• Strong customer service focus with excellent people skills and ability to interact with diverse stakeholders
• Strong PC literacy and ability to manage daily activities using various systems
• Demonstrated client reporting and continuous improvement capabilities
• Understanding of reactive and routine maintenance provision, including 24-hour call-out/contact requirements across the allocated portfolio

Skills

• Facilities management
• Property management
• Hospitality
• Administrative skills
• Data analysis
• Customer service
• Stakeholder management
• PC literacy
• Client reporting
• Continuous improvement
• Maintenance provision
• Computer Room Air-conditioning
• Chiller systems
• Fire Protection systems
• Mechanical systems
• Electrical systems
• BMS systems

Location

• Minchinbury, NSW
• Strawberry Hills, NSW

Work Type

• On-site

Education Level

• Tertiary qualifications in Property, Facilities or Trade-related fields (desirable)

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

About the Company

• JLL empowers you to shape a brighter way.
• Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
• We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.
• Shaping the future of real estate for a better world
• At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.
• With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.
• We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.
• We approach our work in a warmer, more optimistic, and inclusive way.
• JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.
• Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services.

Equal Opportunity

• As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.
• JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.
• We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
• We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
• Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.
• If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com.