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About the Role

Spire St Anthony's Hospital is recruiting for a Bank Medical Secretary to provide a proficient and professional medical service to consultants, acting as a point of contact for patient enquiries and offering outstanding customer service.

Responsibilities

• Providing an efficient and timely secretarial service to assigned consultants and any other associated teams.
• Liaising with patients on a daily basis, handling queries and arranging admissions as and when required, in a professional and courteous manner.
• Liaising with insurance companies and other external agencies, as appropriate.
• Production of medical letters, operation/clinic notes and discharge summaries.
• Arranging completion of claim forms, if required, with relevant consultant, ensuring all financial paperwork is kept up to date.
• Developing good working relationships with consultants, administration teams, nursing staff and any other departments.
• Manage outpatient bookings, where required, ensuring the appointments process runs smoothly.
• Manage Consultants’ records and filing.
• Undertake all work in accordance with company hospital policies and procedures.
• Ensuring familiarity with the Health and Safety at Work Act, including manual handling and fire procedures.
• To maintain confidentiality of all information acquired with regard to patients, consultants and staff.
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with the Data Protection Act and Spire policies.
• To present a professional, smart image at all times, ensuring adherence to hospital uniform policy.
• Carry out any other duty that reasonably falls within the general nature and level of responsibility of the post.

Requirements

• Audio skills.
• Good standard of secondary education with demonstrable literacy and numeracy skills.
• Track record of successful delivery in a similar role, with experience in a wide range of secretarial duties.

Location

• Sutton

Work Type

• Bank
• Zero-hour contract

Education Level

• Good standard of secondary education

Benefits

• 35 days annual leave inclusive of bank holidays (Pro Rata)
• Employer and employee contributory pension with flexible retirement options
• ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
• Free Bupa wellness screening
• Private medical insurance
• Life assurance

About the Company

• Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland.
• It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients.
• It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.
• Our vision is to be recognised as a world class healthcare business bringing together the best people who are dedicated to developing excellent clinical environments and delivering the highest quality patient care.