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About the Role

As a Software Engineer III at JPMorganChase within the Infrastructure Platforms Digital Workflows, you deliver end-to-end ServiceNow capabilities that support critical client services. You partner with product and engineering stakeholders to design, build, test, and operate secure, resilient solutions, while mentoring peers and improving team delivery practices.

Responsibilities

• Design scalable ServiceNow solutions aligned to firmwide frameworks, engineering standards, and platform best practices.
• Develop high-quality, maintainable solutions using ServiceNow development patterns (JavaScript; Angular/AngularJS where applicable).
• Build modular, reusable components/configurations with a focus on upgrade-safe patterns and maintainability.
• Create and maintain automated tests and perform manual validation to support reliable releases.
• Deliver iterative enhancements using agile methods, balancing speed with operational excellence.
• Partner with product and business analysis to refine requirements, define scope, and contribute to estimates and delivery plans.
• Integrate ServiceNow with upstream/downstream systems using APIs, events, and scalable data patterns.
• Troubleshoot complex issues, perform root-cause analysis, and implement durable fixes.
• Contribute to operational readiness (runbooks, monitoring considerations, release checklists) to improve service reliability.
• Leverage enterprise-authorized AI-assisted development tools to accelerate delivery (e.g., refactoring, test creation, documentation) while validating outputs via review, testing, and secure coding standards.
• Mentor engineers through code reviews, pairing, and practical feedback; strengthen team agile practices and engineering workflows.

Requirements

• Formal training or certification in software engineering concepts with 3+ years of applied experience
• Hands-on experience implementing solutions on the ServiceNow platform.
• Strong JavaScript proficiency.
• Practical experience with Angular/AngularJS patterns relevant to ServiceNow UI development.
• Ability to design and build self-contained, reusable, and testable modules/components.
• Working knowledge of ServiceNow development constructs and lifecycle (e.g., scripting, configuration vs customization decisions, upgrade considerations).
• Experience across the SDLC (plan, build, test, release, operate) in an agile environment.
• Solid understanding of application, data, and infrastructure architecture and cross-system design patterns.
• Experience building and/or supporting integrations using APIs (e.g., REST/SOAP) and related authentication/error-handling patterns.
• Hands-on experience using enterprise-authorized AI-assisted development tools within the work environment, with demonstrated ability to validate outputs for correctness, performance, and security.
• Understanding of responsible AI use (data sensitivity, secure handling of inputs/outputs, resiliency/security expectations) and strong communication/teamwork skills.
• This position is subject to Section 19 of the Federal Deposit Insurance Act. An employment offer is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries.

Skills

• JavaScript
• Angular/AngularJS
• ServiceNow development patterns
• APIs (e.g., REST/SOAP)
• AI-assisted development tools
• Communication
• Teamwork

Location

• Remote

Work Type

• Full-time

Experience Level

• 3+ years of applied experience

Education Level

• Formal training or certification in software engineering concepts

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

About the Company

• JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands.
• Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
• Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.
• Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Equal Opportunity

• We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
• We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.
• We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.
• JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans