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About the Role

This is a senior individual contributor role for a Sitecore Practice Lead who is both a technical authority and a compelling communicator. You will own the architecture and delivery of complex Sitecore engagements, guide clients, and play a central role in winning new business. The role is for someone who wants to make a significant impact technically, commercially, and within the industry.

Responsibilities

• Own the end-to-end technical architecture of Sitecore engagements, covering the full product suite including SitecoreAI, XM Cloud, CDP, Personalize, Send, OrderCloud, and adjacent capabilities.
• Serve as the definitive internal authority on Sitecore, guiding solution design, implementation standards, and best practices across projects.
• Lead hands-on delivery where it counts, ensuring solutions are scalable, performant, and aligned to client goals.
• Oversee integration with third-party platforms including CRMs, CDPs, and analytics tools, ensuring optimal configuration and ROI.
• Stay ahead of Sitecore’s product roadmap and evolving ecosystem, translating emerging capabilities into client opportunities.
• Be a compelling presence in new business pitches, helping prospects understand what’s possible with Sitecore and why Remarkable is the right partner to deliver it.
• Lead technical discovery, solution scoping, and proposal development for Sitecore opportunities.
• Partner with the commercial team on pitches, workshops, and RFP responses, bringing credibility and energy to the room.
• Support client expansion by identifying growth opportunities within existing accounts.
• Act as a trusted technical advisor to clients by building strong relationships, communicating with clarity, and translating complex architecture into tangible business value.
• Lead client-facing workshops, discovery sessions, and strategic reviews with authority and warmth.
• Champion a data-driven approach to personalisation, experimentation, and optimisation across client engagements.
• Represent Remarkable and the Sitecore practice at industry events, including SUGCON and other conferences by speaking, presenting, and building our reputation on stage.
• Actively contribute to Remarkable’s marketing and brand presence through LinkedIn, blogs, webinars, and industry commentary.
• Advocate for Sitecore as a platform externally, helping grow awareness and affinity within the wider Sitecore community.
• Develop and embed best-practice frameworks for Sitecore solution design, content modelling, experimentation, and analytics.
• Continuously identify opportunities to improve delivery efficiency, streamline processes, and reduce time-to-value for clients.
• Collaborate with leadership on practice strategy, capability development, and identifying growth opportunities.
• Contribute to team knowledge-sharing, internal documentation, and upskilling, raising the technical bar across the practice.
• Support the development and implementation of the agency’s information security strategy and policies in alignment with ISO 27001:2022 standards.
• Conduct high-level risk assessments to ensure compliance with relevant regulations and oversee internal and external audits.
• Lead in responding to security incidents affecting your team and allocating necessary resources to support the information security programme.
• Ensure attendance at management review meetings and drive continuous improvement initiatives to enhance the agency’s information security posture.

Requirements

• Mastery of the full Sitecore product suite.
• Ability to translate Sitecore expertise into outstanding client outcomes and winning commercial conversations.
• Proven experience architecting and delivering complex Sitecore solutions at scale.
• Strong understanding of integrations, APIs, and composable architecture patterns.
• Familiarity with experimentation, A/B testing, multivariate testing, and data-driven personalisation strategies.
• Strong AI literacy is required, including hands-on experience applying AI tools in a professional context.
• Exceptional communication skills being able to engage C-suite clients, energise a room in a pitch, and hold an audience on stage at a conference.
• Comfortable and confident in pre-sales and business development contexts, with a track record of contributing to winning proposals.
• An active and credible voice on LinkedIn and in the wider Sitecore community.
• Analytically rigorous, you use data to inform decisions and translate insights into clear strategic recommendations.
• A natural collaborator who works effectively across commercial, technical, and client teams.
• Always looking for smarter, more efficient ways to work, you spot process improvements others miss.
• Curious, forward-thinking, and motivated to stay at the cutting edge of digital experience technology.
• Passionate about Sitecore as a platform and genuinely excited to advocate for it.
• Customer-centric and passionate about delivering world-class digital experiences that exceed client expectations.

Skills

• Sitecore
• SitecoreAI
• XM Cloud
• CDP
• Personalize
• Send
• OrderCloud
• Composable DXP
• Integrations
• APIs
• Composable architecture patterns
• Experimentation
• A/B testing
• Multivariate testing
• Data-driven personalisation strategies
• AI literacy
• AI tools
• Communication
• Pre-sales
• Business development
• LinkedIn
• Data analysis
• Collaboration
• Process improvement
• Digital experience technology
• Sitecore community advocacy
• ISO 27001:2022

Experience Level

• Senior

About the Company

• Remarkable is a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM.
• We specialise in using data-driven strategies and innovative technology to shape the future of customer engagement.
• With a focus on cloud, commerce, and scalable solutions, Remarkable Group partners with organisations to bring personalized digital experiences to life.
• We’re a collaborative, forward-thinking team that embraces new ideas, stays curious, and constantly explores the latest tools and trends.
• We are a global digital agency.