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About the Role

Responsible for the implementation, maintenance, governance, and continuous improvement of Toronto Hydro's emergency management and business continuity programs. This role builds organizational resilience by ensuring preparedness for emergencies, maintaining critical operations during disruptions, and recovering key business functions. The incumbent provides leadership and governance for assigned program areas within a cross-functional team, supporting departmental programs and contributing expertise across the department.

Responsibilities

Develops, implements, governs, and continuously improves components of Toronto Hydro’s all-hazards Emergency Management & Business Continuity programs.
Assumes ownership and governance of assigned program areas while providing cross-functional support.
Utilizes departmental key performance indicators to design consistent end-to-end processes and measures for evaluating program performance.
Partners with business units to develop, maintain, validate, and practice emergency management and business continuity plans.
Plans, facilitates, and evaluates comprehensive training programs, exercises, and awareness initiatives.
Influences and engages stakeholders at all levels to promote participation and commitment to emergency management and business continuity readiness.
Champions a culture of resilience and continuous improvement by ensuring plans are regularly reviewed, exercised, updated, and integrated into operational planning and risk management.
Assesses the effectiveness of emergency preparedness programs, develops plans to close gaps, and reports on program maturity to Senior Management.
Plays an active leadership role representing Toronto Hydro on industry committees and working groups.
Provides 24/7 coverage standby support for the incident Emergency Operations Centre (EOC) and acts as an after-hours liaison with the Toronto Emergency Management.

Requirements

Undergraduate degree in emergency management, business, engineering, or related discipline from an accredited College or University.
Five (5) years of combined experience in emergency management, business continuity, or utility operations.
Knowledge of Ontario electrical distribution utilities, including the operational, political and regulatory environment.
Knowledge of relevant emergency management/preparedness legislation, regulations and standards.
Knowledge of Business Continuity methodologies and best practices, and experience in implementing/maintaining a Business Continuity program.
Demonstrated ability to influence, engage, and gain commitment from stakeholders at all levels.
Strong facilitation, relationship management, and change leadership skills.
Proven ability to work collaboratively within a highly integrated team environment.
Resilient, adaptable, and comfortable working in dynamic environments.
Strong research, analytical, evaluation, and problem-solving skills.
Excellent presentation and communication skills.

Skills

Emergency management
Business continuity
Training and exercises
Program development
Stakeholder engagement
Change leadership
Facilitation
Relationship management
Research
Analytical skills
Evaluation skills
Problem-solving skills
Presentation skills
Communication skills

Location

Ontario
Hybrid

Work Type

Hybrid
Remote work two days per week
Onsite Tuesday to Thursday

Experience Level

Five (5) years of combined experience in emergency management, business continuity, or utility operations

Education Level

Undergraduate degree in emergency management, business, engineering, or related discipline
Associate Business Continuity Professional (ABCP) or Certified Business Continuity Professional (CBCP) designation (preferred)

Salary/Compensations

$100943 - $126179 Annually
Target Variable Performance Pay: 10%

Benefits

100% employer paid Health & Dental benefits
24/7 access to Employee & Family Assistance Program and Virtual Healthcare
Company-paid life insurance and long term disability
Spending account to support fitness goals
Competitive paid time off (including vacation and parental leave)
Defined Benefits Pension Plan through OMERS
Career development and tuition reimbursement
Exciting employee engagement and appreciation events

About the Company

Toronto Hydro is committed to leveraging new technologies to support an efficient and inclusive recruitment process.
Toronto Hydro is committed to fostering an inclusive and accessible recruitment process.

Equal Opportunity

We welcome applications from all qualified candidates.
Toronto Hydro is pleased to provide reasonable accommodation for qualified individuals throughout the job application process.