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About the Role

As our Revenue and Receivables Officer, you will support the delivery of accurate, timely and compliant end-to-end revenue and receivables processes. Working closely with residents, clients, families, operational leaders and internal stakeholders, you'll help manage client accounts, process payments and fees, support debtor management activities and contribute to a positive customer experience. This is an excellent opportunity for an accounts receivable professional who enjoys working in a collaborative environment where attention to detail, customer focus and teamwork are highly valued.

Responsibilities

Manage client and resident account administration, including account setups, fee adjustments, transfers and departures.
Process receipting, fee generation and account transactions accurately and within required timeframes.
Monitor accounts, investigate discrepancies and assist with resolving outstanding account issues.
Support debtor follow-up activities and contribute to the reduction of aged debt in line with Anglicare policies.
Assist with month-end and year-end processing, reconciliations and reporting while maintaining compliance with legislative and organisational requirements.
Deliver responsive, high-quality service to residents, clients, families and internal stakeholders.

Requirements

Previous experience in accounts receivable, invoicing, billing, client account management or a similar finance-related role.
A minimum of 2 years' relevant experience.
Intermediate Excel skills and confidence working with financial systems.
Strong attention to detail and accuracy when processing financial transactions and reconciliations.
Sound understanding of accounts receivable processes and debtor management.
Excellent communication skills with the ability to engage professionally with residents, clients, families and internal stakeholders.
Experience working in aged care, health, community services or a large, complex organisation.
Experience interpreting and applying policies, procedures and compliance requirements.
Strong problem-solving skills and the ability to investigate and resolve account discrepancies.
A collaborative approach and willingness to support colleagues during busy periods.

Skills

Intermediate Excel skills
Financial systems
Accounts receivable processes
Debtor management
Communication skills
Problem-solving skills

Work Type

6-month maximum term contract

Experience Level

A minimum of 2 years' relevant experience

Benefits

Flexible work options
Salary packaging
Ongoing professional development and leadership training
Exclusive discounts to over 400 retailers
Employee Assistance Program
Fitness Passport with discounts to over 800 gyms

About the Company

Anglicare Sydney is a respected not-for-profit that has been serving those in need for more than 170 years.
Every year, we help thousands of people through aged care, community services and mission programs.
We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.
At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future.
You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds.
You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

Equal Opportunity

Anglicare is as wonderfully diverse as the customers and communities we support.
While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring.
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.