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About the Role

This is an exciting opportunity to grow your retail sales career and experience unlimited earning potential in an innovative, team-oriented learning environment. Our proprietary products, exclusive distribution, best-in-class sales training and relationship-based sales process enable you to build lifelong relationships and a rewarding, long-term career. Our retail Sales Managers convey a passion for our products and our customers, as well as a commitment to being a trusted and respected team leader.

Responsibilities

• Ensure a world-class customer experience by utilizing a proven sales process to discover customer needs and guide them through product selection.
• Build relationships with customers and team members through proactive communication of product features, benefits, and promotions.
• Provide timely customer follow-up and employee coaching.
• Lead store operations, recruiting, management, training, and sales functions to ensure productivity and compliance.
• Leverage company programs and tools to generate local market awareness and drive store traffic.
• Hold self and team accountable for becoming trusted 'Sleep Experts' and consistently exceeding sales goals.

Requirements

• 3+ years of proven sales management or team leadership experience with a track record of meeting and exceeding goals, preferably in a high-end/specialty environment.
• Prior success recruiting, training, engaging, and retaining top talent.
• Adept at using technology for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad).
• Able to lead by example in a fast-paced, growth-oriented work environment.
• Committed to continuous improvement.
• Motivated by a pay-for-performance compensation plan.
• Ability to work a flexible schedule, including evenings and weekends.
• Must be authorized to work in the United States and able to demonstrate English language proficiency.
• Second language skills are encouraged.

Skills

• Sales management
• Team leadership
• Recruiting
• Training
• Customer relationship management
• Technology engagement
• Communication
• Coaching

Location

• Onsite

Work Type

• Full-time
• Retail

Experience Level

• Management
• Sales Management

Education Level

• High school diploma or equivalent required
• Additional education and training preferred

Salary/Compensations

• $74,000–$89,000 annually (most team members)
• Guaranteed base pay of $26.40/hour
• Uncapped commission and bonus potential

Benefits

• Health, dental, vision, and 401(k) benefits
• Flexible paid time off
• Volunteer opportunities
• Comprehensive training and career development programs
• Supportive, inclusive culture
• Access to Sleep Number’s bed benefit
• Medical, pharmacy, dental, life and disability insurance
• Additional resources that promote lifelong wellbeing

About the Company

• Sleep Number® is the leader in personalized sleep wellness, backed by almost 40 years of innovation.
• Has helped more than 16 million people achieve their best sleep.
• Guided by the purpose of improving lives by personalizing sleep.
• Has 3,000+ purpose-driven team members.
• Innovates to drive value creation through a fully integrated business model.
• Redefining what’s possible in sleep, health, and wellness.
• Creates mattresses with adjustable firmness, pressure relief, and temperature-balancing comfort.
• Thrives in a culture where purpose, innovation, and customer experience drive every decision.

Equal Opportunity

• Sleep Number is an equal opportunity employer.
• Cultivates a workplace culture where everyone is valued, respected, and treated fairly.