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About the Role
This role is the first dedicated hire to maintain and optimize the outbound engine, ensuring the smooth operation of sales tools and processes. You will work closely with the GTM Engineer to keep the infrastructure behind sales activities running efficiently, allowing sales representatives to focus on selling.
Responsibilities
- Set up, launch, and maintain outbound email and multichannel campaigns, including list imports, sequence configuration, quality checks, bounce management, and unsubscribe handling.
- Serve as the primary contact for SDR and AE inquiries regarding GTM tools, data, and processes.
- Translate technical and operational changes into clear instructions for the sales team.
- Maintain the Trellus dialer setup, ensuring call routing, dispositions, and number health are optimal.
- Manage HubSpot data hygiene, including field maintenance, segmentation, workflow upkeep, and data deduplication.
- Ensure the health of Gmail/Google Workspace infrastructure, including inbox setup, filters, and account provisioning.
- Identify and resolve data issues such as duplicate contacts, invalid emails, and broken sequences before they impact sales.
- Document the configuration of all tools to ensure process continuity.
- Generate prospecting lists and ad hoc reports based on territory, revenue tier, or vertical.
Requirements
- 0-2 years of experience in sales operations, sales enablement, or administrative support (internships are applicable).
- Ability to quickly learn new software.
- High level of organization and attention to detail.
- Clear written communication skills for process documentation.
- Proactive approach to identifying and resolving issues.
- Based in or willing to relocate to San Francisco.
Skills
- Trellus
- HubSpot
- Lemlist
- Google Workspace
- Excel
- Google Sheets
- Email deliverability concepts (SPF/DKIM, warm-up, sending limits)
Location
- San Francisco
Work Type
- On-site
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $65K–$85K base
Benefits
- Equity
About the Company
- We are proud to offer competitive, top-of-market compensation because we want to celebrate the dedicated people who ship amazing work and drive our success. Our individual compensation is thoughtfully tailored based on your role, experience, and contributions, alongside performance-based rewards.