Director, Customer Partner - Manufacturing & Energy at Kyndryl | NY | Rezi

Director, Customer Partner - Manufacturing & Energy at Kyndryl

Director, Customer Partner - Manufacturing & Energy

Kyndryl · NY

6 days ago

Director, Customer Partner - Manufacturing & Energy

Kyndryl · NY

7 days ago
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About the Role

In this high-impact leadership role, you are the strategic architect of the relationship with Kyndryl’s most significant customers. You will build deep, trusted connections with C-suite executives, bringing the full power of Kyndryl’s global expertise to solve complex business challenges and shape the future of Kyndryl's consulting practice.

Responsibilities

  • Develop and execute account strategies to grow and retain Kyndryl's most valuable accounts.
  • Generate new opportunities and expand existing work into larger scopes and new capabilities.
  • Maximize renewals by focusing on selling new offerings and minimizing erosion.
  • Own the account P&L, ensuring customer satisfaction, integrity, and account compliance.
  • Create, maintain, and develop deep connections with top-level decision-makers.
  • Collaborate with sales team members to ensure a seamless management process.
  • Build a strong go-to-market pipeline with partners.
  • Use industry knowledge to provide innovative solutions and position Kyndryl as a leader.
  • Identify and qualify new opportunities to deliver bespoke services.
  • Ensure account excellence and maintain total integrity.
  • Transform the future of account management through creativity and expertise.

Requirements

  • Direct manufacturing and energy industry experience.
  • 5+ years' experience running account P&L $10M+.
  • 10+ years' experience managing sales process end-to-end.
  • Proven experience with revenue growth, cost, profitability, trends, and risks.
  • Deep knowledge of business and technology trends and industry best practices.
  • Open minded and empathetic approach in relationships with customers.
  • Ability to support regional travel up to 25% as needed.

Skills

  • Sales experience in technical solutions

Location

  • Northeast US - Boston - Connecticut

Work Type

  • Full-time

Experience Level

  • 5+ years
  • 10+ years

Education Level

  • Bachelor's degree
  • Master's degree

Salary/Compensations

  • US: $161,520 to $290,760
  • California (San Francisco Bay Area): $193,920 to $348,840
  • California (All Other): $177,720 to $319,800
  • Colorado: $161,520 to $290,760
  • Massachusetts: $161,520 to $319,800
  • New York City: $193,920 to $348,840
  • Washington: $177,720 to $319,800
  • Washington DC: $177,720 to $319,800

Benefits

  • Discretionary annual bonus program
  • Medical and dental coverage
  • Disability
  • Retirement benefits
  • Paid leave
  • Paid time off
  • Sales commission plan (if applicable)
  • Learning programs
  • Mentorship
  • Opportunities to take on new challenges
  • Employee learning programs with access to certifications (Microsoft, Google, Amazon, Skillsoft, etc.)
  • Company-wide volunteering and giving platform

About the Company

  • Kyndryl designs, builds, manages and modernizes mission-critical technology systems.
  • Kyndryl is committed to building a more equitable, inclusive world for employees, customers, and communities.
  • Kyndryl offers exposure to global projects, cutting-edge technologies, and strategic initiatives.
  • Kyndryl invests heavily in employee growth and development.

Equal Opportunity

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  • Kyndryl welcomes people of all cultures, backgrounds, and experiences.
  • Kyndryl creates a workplace where all employees can find and provide support and advice through Kyndryl Inclusion Networks.
  • Kyndryl provides the ability for employees to bring their whole selves to work.