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About the Role
Responsible for delivering a highly satisfied customer experience by engaging with customers, embodying customer experience principles, and maintaining a clean and organized store environment. Adheres to operational, merchandise, and loss prevention standards. May be cross-trained to support business needs.
Responsibilities
- Role models established customer experience practices with internal and external customers
- Supports and embodies a positive store culture through honesty, integrity, and respect
- Accurately rings customer purchases/returns and counts change back to customer
- Promotes credit and loyalty programs
- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- Accurately processes and prepares merchandise for the sales floor
- Initiates and participates in store recovery as needed
- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
- Provides and accepts recognition and constructive feedback
- Adheres to all labor laws, policies, and procedures
- Supports and participates in store shrink reduction goals and programs
- Participates in safety awareness and maintains a safe environment
- Other duties as assigned
Requirements
- Possesses excellent customer service skills
- Able to work a flexible schedule to support business needs
- Possesses strong communication and organizational skills with attention to detail
- Capable of multi-tasking
- Able to respond appropriately to changes in direction or unexpected situations
- Capable of lifting heavy objects with or without reasonable accommodation
- Works effectively with peers and supervisors
- Retail customer experience preferred
Location
- Watertown NY
Work Type
- Full-time
Salary/Compensations
- $16.00 to $16.50 per hour
Benefits
- Associate discount
- EAP
- smoking cessation
- bereavement
- 401(k) Associate contributions
- child care & cell phone discounts
- pet & legal insurance
- credit union
- referral bonuses
- 401(k) match
- medical/dental/vision
- HSA
- health care FSA
- life insurance
- short/long term disability
- paid parental leave
- paid holidays/vacation/sick
- auto/home insurance discounts
- scholarship program
- adoption assistance
About the Company
- At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.
- You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development.
- Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact.
- Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Equal Opportunity
- TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.
- TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
- Applicants with arrest or conviction records will be considered for employment.