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About the Role

We're looking for a Technical Program Manager to drive delivery execution for agentic AI engineering squads shipping production-grade solutions across RBC. You'll own sprint planning, velocity tracking, dependency management, and delivery reporting for concurrent squads, keeping engineers focused on building while you handle the operational rhythm around them. You’ll be joining the Agentic AI Enablement team, within the AI Group, a forward-deployed engineering force that embeds into strategic use cases across Lines of Business. You'll report to the Delivery Lead and operate across one or more delivery squads depending on engagement intensity. This is a technically complex, fast-paced environment where squads form per engagement, deliver, and dissolve. You need to be operationally sharp, comfortable with ambiguity, and fluent enough in technical delivery to spot risks early and drive resolution.

Responsibilities

Operationalize engineering-informed effort estimates into sprint plans, milestones, and delivery roadmaps.
Own delivery execution for assigned squads: sprint planning, velocity tracking, ceremonies, and progress reporting.
Track delivery against committed timelines and surface risks, blockers, and timeline threats early.
Manage cross-squad dependencies and coordinate with other TPMs and engineering leads when work intersects.
Maintain JIRA hygiene, sprint analytics, and delivery dashboards that give leadership clear visibility into squad health.
Drive blocker resolution across squads, teams, and organizational boundaries (security, compliance, platform).
Support continuous improvement through retrospectives, metrics analysis, and process iteration.
Ensure delivery traceability from sprint plan through completion for audit and reporting purposes.

Requirements

5+ years in technical program management, scrum mastery, or delivery management roles within software engineering or AI/ML environments.
Experience driving delivery for multiple concurrent workstreams in complex, technically-driven organizations.
Deep hands-on proficiency with delivery tooling (JIRA, sprint analytics, dashboards, automation).
Strong understanding of agile delivery (Scrum, Kanban, hybrid) with the judgment to adapt frameworks to context.
Ability to operate effectively in technically complex domains without being the engineer in the room.
Strong instinct for risk identification, dependency tracking, and escalation management.
Experience in regulated industries (banking/financial services preferred) with comfort navigating governance requirements.
Excellent communication skills with the ability to translate delivery status into crisp updates for technical and non-technical audiences.

Skills

Business Oriented
Communication
Decision Making
Long Term Planning
Organizational Change Management
Program Management
Resource Coordination
Results-Oriented
Team Management
Time Management
JIRA
Sprint Analytics
Dashboards
Automation
Scrum
Kanban
Risk Identification
Dependency Tracking
Escalation Management

Location

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO
Toronto
Canada

Work Type

Full time

Experience Level

5+ years

Education Level

PMP, SAFe, or Scrum Master certifications

Benefits

Comprehensive Total Rewards Program including competitive compensation, bonuses, flexible benefits, and stock options where applicable

About the Company

RBC's AI Group is the AI accelerator for RBC, with a focus on driving the shift from early-stage AI projects to scaled, client outcomes that amplify the impact of RBC's people.
In addition to helping scale the biggest AI opportunities at RBC, the AI Group is responsible for advancing research into emerging use cases across generative and agentic AI, while maintaining expertise in security, responsible AI and regulatory expectations.
The Business Enablement function within the AI Group partners with LOBs and Functions to set AI ambition, originate transformation opportunities, and frame programs for delivery ensuring RBC remains at the frontier of AI-enabled value creation.
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC.
We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world.
Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.
RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Equal Opportunity

RBC is an equal opportunity employer committed to diversity and inclusion.
We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors.
Disability-related accommodations during the application process are available upon request.