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About the Role

We are seeking an experienced and knowledgeable IT Application Specialist with a strong focus on Yardi property management software. This role involves providing support and training, managing application integrations, and ensuring the effective use of the Yardi system within our organization. The ideal candidate should have a deep understanding of Yardi software modules, excellent problem-solving abilities, and a commitment to delivering high-quality support and solutions.

Responsibilities

Work closely with the Enterprise Application Manager to oversee the Yardi property management system, ensuring its optimal performance and utilization.
Maintain a thorough understanding of the Yardi database structure, application integrations, and YardiOne platform.
Provide ongoing application support, addressing issues and queries related to Yardi.
Contribute to the training and development of end-users via the Rose Learning Center to enhance their proficiency in using Yardi.
Assist in the implementation of new Yardi modules, ensuring they align with business needs and enhance the renter experience.
Work closely with real estate application vendors to ensure seamless integration with the Yardi system.
Collaborate with various departments to identify and implement software changes that improve business processes.
Successfully manage and optimize the Yardi property management system, including minimal downtime, efficient handling of updates or upgrades, and ensuring the system runs smoothly and reliably.
Effectively train and support team members, leading to improved user proficiency in utilizing Yardi.
Successfully implement new Yardi modules or integrations, meeting project deadlines, staying within budget, and achieving desired outcomes.
Maintain positive and productive relationships with vendors and achieve seamless integration of Yardi with other real estate applications.
Continuously identify and implement improvements in business processes related to Yardi.
Effectively address and resolve issues related to Yardi.
Stay informed about the latest developments in property management software and technology, and assess how these can be applied to enhance the Yardi system.
Perform duties outside of normal responsibilities as needed and when requested.
Be present on-site and able to move throughout buildings to address business application related matters, including exceptional communication skills to meet with staff, vendors, and visitors.

Requirements

Bachelor's degree in Information Technology, Computer Science, Business, or a related field, or equivalent experience in training and development, particularly in property management with a focus on Yardi.
Knowledge of real estate management processes and financial reporting requirements.
Deep understanding (5+ years) of Yardi – NY, RentCafe, Affordable module experience, NY Module DHCR.
Property management and/or Yardi Voyager experience required.
Strong understanding of additional Yardi modules (P2P, Budgeting, Commercial, etc.), and additional real estate technology applications.
Proficiency in navigating computers and community management software, to include Microsoft Office, iLuvLeasing, On-Site, EliseAI, RentCafé and Yardi.
Excellent problem-solving and customer service skills.
Ability to work collaboratively and communicate effectively with team members and stakeholders.
Familiarity with software project management and implementation.
Affordable housing certifications are preferred (i.e. LIHTC, HCCP, COS, CPO, C3P, etc.).
Work authorization required.

Skills

Yardi property management software
Yardi software modules
Yardi database structure
Yardi application integrations
YardiOne platform
Yardi Voyager
RentCafe
Affordable module experience
NY Module DHCR
P2P
Budgeting
Commercial
Microsoft Office
iLuvLeasing
On-Site
EliseAI
RentCafé
Problem-solving
Customer service
Collaboration
Effective communication
Software project management
Software implementation

Location

New York City
Tri-state area

Work Type

On-site

Experience Level

5+ years of Yardi experience

Education Level

Bachelor's degree in Information Technology, Computer Science, Business, or a related field
Equivalent experience in training and development, particularly in property management with a focus on Yardi
Affordable housing certifications preferred

Salary/Compensations

$125,000 - $145,000

About the Company

Rose Associates is a recognized market leader in multifamily and mixed-use real estate.
Based in New York City, we own, develop and operate leading properties across the tri-state area and across all residential asset classes, including market, stabilized, workforce and affordable housing.
Our dynamic services platform spans development, construction, property and asset management, leasing, marketing and accounting/financial operations.
We partner with private owners and institutional investors globally to develop and operate some of the most iconic assets in our markets.
We rely on technology and the deep expertise of our team to consistently outperform the market in the operation of nearly 40,000 units across some 300 properties in the most challenging housing market in the country.
Established in 1925, Rose Associates possesses a century of New York real estate expertise and an impeccable reputation for excellence and integrity.
Today a woman-owned business led by CEO Amy Rose, we are committed to a corporate culture of belonging and inclusion that is widely admired in the industry.
As we expand across the Northeast and Mid-Atlantic regions, Rose is providing opportunity for our team members to grow their careers in an environment of respect and support.
Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity!