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About the Role

Rose Associates is seeking a dynamic and customer-focused Leasing Representative for its multifamily properties. This role serves as the primary point of contact for prospective residents, responsible for showcasing units, managing the leasing process, and ensuring a positive experience.

Responsibilities

• Manage all aspects of the leasing process, including conducting property tours and showcasing available units.
• Effectively communicate the community's value and greet clients.
• Assess resident needs, answer questions, and promptly respond to inquiries via multiple channels.
• Provide leasing information and schedule appointments.
• Support prospective residents through the application process, including document gathering and background/credit checks.
• Communicate application status and leasing decisions.
• Build positive relationships with prospective and current residents, and the property management team.
• Foster a welcoming and professional atmosphere in the leasing office.
• Ensure efficient operations and handle maintenance requests in collaboration with the on-site maintenance team.
• Communicate effectively with current residents regarding repairs and lease renewals.
• Assist with completing weekly and monthly sales reports, including traffic analyses.
• Receive and record deposits and rent money.
• Stay informed about local market trends and competitor offerings.
• Provide feedback to management regarding challenges to contribute to leasing and marketing strategies.
• Prepare and execute lease agreements in compliance with company policies.
• Maintain accurate and organized leasing documentation.
• Be present on-site to ensure effective communication with tenants, staff, vendors, and visitors.
• Ascend and descend stairs and be comfortable with varying environmental climates.
• Perform duties outside normal responsibilities as needed.

Requirements

• High school diploma or equivalent.
• A minimum of 1 year of leasing or sales experience, preferably in multifamily residential properties.
• Strong communication and interpersonal skills.
• Proficiency in navigating computers and property management software, including Microsoft Office, iLuvLeasing, On-Site, and Yardi.
• Knowledge of fair housing regulations and leasing practices.
• Valid NYS real estate license or ability to obtain one within the first 120 days of employment.
• All active license holders must register their license with Rose Associates upon hire.
• Work authorization required.
• Must be able to work weekends (Saturdays and Sundays).

Skills

• Customer service
• Sales
• Communication
• Interpersonal skills
• Computer proficiency
• Property management software
• Microsoft Office
• iLuvLeasing
• On-Site
• Yardi
• Fair housing regulations
• Leasing practices
• Real estate licensing

Location

• New York City

Work Type

• On-site
• Full-time

Experience Level

• 1+ year of leasing or sales experience

Education Level

• High school diploma or equivalent
• Bachelor's degree in business, Marketing, or a related field is a plus

Salary/Compensations

• $22 - $26 per hour

Benefits

• Significant incentive pay
• Full benefits packages

About the Company

• Rose Associates is a recognized market leader in multifamily and mixed-use real estate, owning, developing, and operating properties in urban markets from Philadelphia to Boston.
• Their services span development, construction, property and asset management, leasing, marketing, and accounting/financial operations.
• They partner with private owners and institutional investors globally.
• Rose Associates utilizes technology and team expertise to operate over 30,000 units across 250 properties.
• They have been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform for the past three years.
• Established in 1925, Rose Associates has a century of real estate expertise and an impeccable reputation.
• The company is a woman-owned business led by CEO Amy Rose.
• They are committed to a corporate culture of belonging and inclusion.
• Rose Associates is expanding across the Northeast, providing career growth opportunities in an environment of respect and support.

Equal Opportunity

• Beware of Recruitment Fraud: All official communication will come from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process. We will never extend a job offer without first conducting a formal in-person interview. If you receive a suspicious message, mark it as spam or phishing and report it to recruiting@rosenyc.com.