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About the Role

As a Behavioural Support Specialist, you will be a member of an interdisciplinary team providing direct care, education, and support to seniors demonstrating responsive behaviours. You will collaborate with the care team to develop and deliver effective Behavioural Support Plans, liaise with community agencies, and provide transitional support. Additionally, you will educate the care team on current knowledge, trends, and ethical guidelines in behavioural support.

Responsibilities

Conduct comprehensive clinical assessments and provide evidence-based behavioural treatment recommendations using a person-centred, behavioural approach.
Lead the development, implementation, monitoring, and evaluation of Behavioural Support Plans and behaviour intervention programs.
Provide crisis intervention, risk assessment, urgent care planning, and referrals to appropriate community and crisis resources.
Review, edit, and approve Behavioural Support Plans to ensure compliance with ethical standards and best practices.
Collaborate with clients, families, caregivers, healthcare professionals, and community partners to coordinate care and advocate for client needs.
Deliver training, consultation, and ongoing support to staff, families, and caregivers.
Foster respectful, therapeutic relationships with clients using Recovery-Oriented and Psychosocial Rehabilitation principles.
Maintain current knowledge of behavioural support practices, emerging trends, and evidence-based interventions.
Participate actively in multidisciplinary teams, client care conferences, staff meetings, and professional development initiatives.
Ensure strict adherence to confidentiality, organizational policies, professional standards, and regulatory requirements.
Work collaboratively under the direction of the Program Manager and/or designed perform additional duties as assigned.
Provide direct service to support the patient/client, other members of the care team, family and other care partners to mitigate escalating responsive behaviours.
Liaise with community agencies, other practitioners and key partners to coordinate care for clients.
Provide transitional support to ensure a successful and sustainable transition from the RCC to the next care destination.
Provide education and support to the care team to ensure current knowledge, trends and ethical guidelines in behavioural support.

Requirements

Undergraduate degree in Nursing, Social Work, Occupational Therapy, Psychology, or a related health discipline, combined with an Advanced Diploma in Behavioural Science Technology.
At least 3 years of experience supporting vulnerable seniors with responsive behaviours associated with dementia, mental health challenges, addictions, and other neurological conditions.
Proven expertise in the development, implementation, and evaluation of behavioural intervention and behaviour management programs for vulnerable populations.
Demonstrated experience providing training, coaching, and education to staff, clients, caregivers, and community partners on strategies to effectively address responsive behaviours.
Strong knowledge of evidence-based behavioural support models and the ability to apply best practices in clinical and community settings.
Training and/or experience with P.I.E.C.E.S., U-First!, Recovery-Oriented, and Psychosocial Rehabilitation approaches.
Comprehensive understanding of dementia, delirium, mental health conditions, and their impact on seniors, families, and caregivers.
Knowledge of community-based services, resources, and support networks available to older adults and caregivers.
Strong commitment to the principles of Behavioural Supports Ontario (BSO) and person-centred care.
Well-developed crisis intervention, problem-solving, relationship-building, and conflict-resolution skills.
Excellent verbal and written communication skills, with proficiency in Microsoft Office applications (Word, Excel, Outlook).
Valid Ontario driver’s license and access to a reliable vehicle, with the ability to travel within the community as required.
A satisfactory vulnerable sector check (VSC) is also required.

Skills

Behavioural intervention
Behaviour management
Crisis intervention
Risk assessment
Urgent care planning
Care coordination
Advocacy
Training
Consultation
Therapeutic relationships
Recovery-Oriented principles
Psychosocial Rehabilitation principles
Problem-solving
Relationship-building
Conflict-resolution
Verbal communication
Written communication
Microsoft Office Suite

Location

Toronto, ON

Work Type

Onsite
Travel within community required
May be required to be on-call

Experience Level

At least 3 years of experience

Education Level

Undergraduate degree in Nursing, Social Work, Occupational Therapy, Psychology, or a related health discipline
Advanced Diploma in Behavioural Science Technology

Salary/Compensations

$67,011 - $79,010 Annually Prorated

Benefits

Medical, dental, vision, life insurance, and long-term disability
Defined Benefits Pension Plan
24/7 Employee Assistance Program
E-learning program
Starting vacation time above minimum standard
Additional paid personal and paid sick days
Professional development budget
Corporate Gym membership rate with GoodLife Fitness
Access to Perkopolis
Access to unlimited DEI trainings
Tuition reimbursement program
Maternity-leave and Parental leave top up program

About the Company

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness.
LOFT is one of Ontario’s largest mental health service providers of its kind.
LOFT is recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change.
LOFT values compassion, collaboration, and community delivered with dignity, innovation, and excellence.
LOFT’s vision is that together, we can all live successfully in our community.
LOFT believes there are many ways to develop skills and build experience and expertise.

Equal Opportunity

LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve.
LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005.
Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.