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About the Role

The Global Customer Success Chief Architect’s Office is seeking a Cloud Solution Architect to drive adoption of Databricks solutions on the Microsoft platform, partnering with Databricks and customers to help them achieve business outcomes from their Microsoft technology investments. This role offers an opportunity to strengthen technical leadership, expand cloud expertise, and accelerate career growth.

Responsibilities

• Serve as a technical advisor to Databricks, customers, and partners, helping them realize business value from their investments in Microsoft Azure and Databricks.
• Lead architecture reviews, technical strategy discussions, proof-of-concepts, and production deployments to accelerate adoption of data, analytics, AI, and modernization solutions.
• Guide customers and partners in implementing practices for security, governance, reliability, performance, and operational excellence.
• Identify and resolve technical blockers that impact solution deployment, scalability, adoption, or customer success outcomes.
• Design, validate, and optimize enterprise-scale architectures leveraging Databricks, Azure Data Services, AI Services, and cloud-native technologies.
• Drive technical assessments, workload modernization initiatives, and architectural reviews for strategic customer and partner engagements.
• Develop reusable intellectual property (IP), reference architectures, technical guidance, and deployment accelerators that improve solution scalability and repeatability.
• Influence technology roadmaps and platform decisions by providing architectural leadership and industry expertise.
• Collaborate with Databricks, Microsoft Sales, Customer Success, Engineering, Product, and Partner teams to drive successful customer outcomes and adoption at scale.
• Lead virtual teams to address complex technical challenges and deliver cross-functional solutions.
• Represent Microsoft and Databricks in customer engagements, industry events, technical communities, and field enablement activities.
• Share customer and partner insights with Product and Engineering teams to influence product strategy and drive continuous improvement.
• Drive Azure consumption, Databricks adoption, and customer success metrics across assigned accounts and partner engagements.
• Help partners develop and scale differentiated solutions and services that create customer value and accelerate cloud adoption.
• Collaborate with partner technical and sales teams to identify growth opportunities and expand the adoption of Microsoft Data, Analytics, and AI solutions.
• Maintain deep expertise in Databricks, Azure, Data & AI technologies, industry trends, and offerings.
• Demonstrate a growth mindset through continuous learning, technical skilling, and knowledge sharing.
• Contribute to Microsoft and Databricks thought leadership through technical insights, customer success stories, and best-practice development.

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
• Experience designing, architecting, and deploying enterprise-scale cloud solutions on Microsoft Azure, including Azure Databricks, Microsoft Fabric, Azure Data Lake Storage, Azure Synapse Analytics, Azure AI Services, and Azure Machine Learning.
• Deep expertise in Databricks, Apache Spark, Delta Lake, and modern Data & AI platforms, including data engineering, analytics, machine learning, and Generative AI workloads.
• Experience influencing and engaging with executive stakeholders, technical decision-makers, architects, and engineering teams to drive strategic outcomes.
• Deep understanding of digital transformation trends, cloud platforms, and emerging Data & AI technologies, with the ability to translate technology capabilities into business value.
• Proven ability to lead the design, implementation, modernization, or support of large-scale distributed applications, data platforms, and analytics solutions.
• Background in building and modernizing data platforms, including data lakes, data warehouses, streaming architectures, and advanced analytics environments.
• Demonstrated success in customer-facing architecture, consulting, technical sales, customer success, or solution delivery roles, supporting complex enterprise transformations.
• Understanding of cloud architecture and operational excellence, including security, identity, networking, governance, reliability, scalability, and performance optimization.
• Communication, presentation, collaboration, and stakeholder management skills.
• Ability to meet Microsoft, customer and / or government security screening requirements are required for this role.
• Must pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Skills

• Databricks
• Microsoft Azure
• Azure Databricks
• Microsoft Fabric
• Azure Data Lake Storage
• Azure Synapse Analytics
• Azure AI Services
• Azure Machine Learning
• Apache Spark
• Delta Lake
• Data Engineering
• Analytics
• Machine Learning
• Generative AI
• Cloud Architecture
• Security
• Identity
• Networking
• Governance
• Reliability
• Scalability
• Performance Optimization

Location

• United Kingdom

Work Type

• Full-time

Experience Level

• IC4

Education Level

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field experience

Salary/Compensations

• £ 61,900.00 - £ 105,500.00 per year

Benefits

• Certain roles may be eligible for benefits and other compensation.

About the Company

• With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture.
• CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products.
• Microsoft’s mission is to empower every person and organization on the planet to achieve more.
• As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals.
• Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Equal Opportunity

• Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
• If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.