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About the Role
Join a growing, high-performance company integrated with the music and creative industries. We are seeking a hands-on problem solver to manage client projects from end to end, ensuring exceptional service and delivery.
Responsibilities
- Collaborate with clients to understand release schedules and priorities
- Track and drive project processes from inception to completion
- Coordinate with the internal art department for design and proofing
- Issue purchase orders to domestic and international vendors
- Manage project trafficking through print, manufacturing, and final delivery
- Provide regular status updates to clients via phone, email, and video conferencing
- Maintain accurate production schedules and generate weekly status reports
- Navigate internal schedules for domestic and international projects
- Manage client invoicing and ensure all billable items are included
- Liaise with in-house sales personnel as needed
- Perform additional duties as assigned
Requirements
- Client-focused and quality-obsessed mindset
- Proactive approach to problem-solving
- Strong communication and collaboration skills
- Enthusiastic and self-motivated personality
- Detail-oriented and highly organized
- Ability to manage projects from start to finish
- Ability to work effectively under pressure
- Willingness to learn new skills
- Excellent organizational and inbox management skills
- Excellent time management skills
- Professional phone manner and interpersonal skills
- Team player attitude
- Passion for music
Skills
- Microsoft Office
- Google Suite
- Project management
- Vendor management
- Client relations
Work Type
- Full Time
- On-Site to Hybrid
Salary/Compensations
- $45,000 - $65,000
About the Company
- Founded in 1994
- Family-owned company specializing in manufacturing services for Vinyl, CD, DVD, and promotional products
- Committed to delivering high-quality products and competitive pricing for over 30 years
- Provides bespoke manufacturing solutions including printing, packaging, and logistics
- Serves a diverse clientele ranging from indie labels to Fortune 500 companies