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About the Role

The Medical Office Assistant serves as the customer service liaison for our practices, ensuring a seamless patient experience through courteous communication and adherence to UHS policies for registration, scheduling, insurance verification, and billing. In a clinical capacity, they perform patient care tasks under the direction of licensed healthcare providers.

Responsibilities

• Greet each patient with courtesy and respect.
• Utilize exceptional communication skills.
• Follow all UHS Policies regarding registration, scheduling, insurance verification and billing.
• Perform patient care tasks under the direction of a licensed nurse and/or nurse practitioner, clinical nurse specialist, physician, or other authorized health care provider.

Requirements

• High school diploma or equivalent.
• Graduate of an accredited medical assisting program or direct patient care experience, including but not limited to collection of patient information and data, patient interactions or assisting physicians with procedures in a medical office or hospital setting.
• Previous experience in a walk in / primary care/ specialty care setting (Preferred).
• Certified medical administrative assistant (CMAA) (Preferred).
• Strong clerical background with excellent computer skills (Preferred).

Skills

• Exceptional communication skills
• Excellent computer skills

Location

• New York's Southern Tier

Work Type

• Full-time

Experience Level

• Depending on experience

Education Level

• High school diploma or equivalent
• Graduate of an accredited medical assisting program
• Certified medical administrative assistant (CMAA)

Salary/Compensations

• $17.98 - $25.17 per hour

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
• Flexible plan options and coverage tiers.
• Discounted childcare through Bright Horizons.
• Voluntary benefits like pet insurance, legal services, and identity theft protection.
• PTO starts accruing from day one.
• 403(b) retirement plan with company match.
• Flexible spending accounts.
• Access to financial advisors.
• Up to $400/year in wellness rewards.
• 24/7 EAP counseling.
• Virtual mental health support.
• Food pantry.
• PTO donation program.
• Professional attire through the Classy Closet.
• Access to 100,000+ online courses.
• Leadership programs.
• Tuition reimbursement.
• Clinical ladders.
• Internal mobility.

About the Company

• United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties.
• UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.
• At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation.
• Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

Equal Opportunity

• United Health Services is an Equal Opportunity Employer.