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About the Role

Lead Investigations that help protect NSW communities and shape industry standards. Join the Building Commission NSW, Investigation & Enforcement team, and play a critical role in safeguarding the integrity of the building and construction sector. This is your opportunity to contribute to meaningful work that impacts the built environment and the lives of NSW residents.

Responsibilities

• Conduct and supervise multi-faceted investigations and compliance activities under relevant legislation.
• Lead proactive compliance operations to educate licence holders and traders on their obligations.
• Gather and review evidence, prepare briefs, and maintain accurate records for decision-making and court processes.
• Provide specialist advice to internal and external stakeholders to maximise regulatory outcomes.
• Maintain up-to-date knowledge of legislation, policy, and procedures to ensure best practice.
• Mentor and guide team members to deliver innovative regulatory services.

Requirements

• Appointment and ongoing assignment may be subject to restrictions and the satisfactory participation in mandatory pre-employment and ongoing probity screening, in accordance with relevant Legislation and/or related policies
• Satisfactory criminal history check
• Certificate IV (Government) Investigations or similar qualification or the preparedness to undertake employee sponsored program
• Regular travel throughout NSW
• Employees are expected to hold a valid driver’s licence throughout employment

Skills

• Proven experience in conducting formal investigations or similar compliance activities.
• Ability to interpret legislation and apply sound judgement in decision-making.
• Strong analytical, organisational and communication skills.
• Ability to manage competing priorities and make sound decisions.
• Strong understanding of investigative processes, rules of evidence, and brief preparation
• Ability to read and understand legislation – Home Building Act 1989
• Proven ability to make effective decisions on complex or sensitive matters

Location

• Parramatta

Work Type

• Ongoing
• Full-time
• Hybrid
• Flexible working conditions available

Experience Level

• Senior

Education Level

• Certificate IV (Government) Investigations or similar qualification or the preparedness to undertake employee sponsored program

Salary/Compensations

• Grade 07/08, with the base salary for this role starting at 116,981 base plus superannuation

About the Company

• Building Commission NSW is the state’s building and construction regulator, established to strengthen standards, capability, and resilience across the sector. We work collaboratively with industry and consumers to deliver quality homes, protect the community, and meet NSW’s housing targets. Our focus is on transparency, accountability, and innovation, making the Commission an exciting place to build a meaningful career.
• A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Equal Opportunity

• The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
• We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au.