Vice President, Client Services and Sales Support, Asset Management at HSBC | JP | Rezi

Vice President, Client Services and Sales Support, Asset Management at HSBC

Vice President, Client Services and Sales Support, Asset Management

HSBC · JP

1 months ago

Vice President, Client Services and Sales Support, Asset Management

HSBC · JP

a month ago
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About the Role

Responsible for managing relationships with existing fund distributors and building key third-party fund distribution channels with high client satisfaction.

Responsibilities

  • Implement and contribute to the overall wholesale distribution strategy.
  • Drive sales, AUM, and revenue growth for the wholesale business.
  • Implement effective sales and servicing strategies to ensure high customer satisfaction.
  • Act as a trusted advisor for clients, demonstrating strong investment knowledge.
  • Collaborate with Sales and Marketing teams to develop wholesale marketing and sales materials.
  • Develop and maintain relationships with industry key players to monitor market trends.
  • Represent the wholesale business in internal reports and external forums.
  • Summarize client requests and needs, coordinating with other departments.
  • Conduct client due diligence in cooperation with related departments.
  • Coordinate with colleagues across the network for efficient delivery.
  • Manage complex projects, prioritizing initiatives based on available resources.
  • Foster professional and positive relationships with clients, teams, and internal counterparts.
  • Maintain effective working relationships with different teams to uphold service standards.
  • Lead thought leadership on new product ideas and servicing models.
  • Execute sales processes and client due diligence procedures.
  • Understand operational details and implications.
  • Use and monitor the sales contact management tool.

Requirements

  • At least 6 years of fund sales and marketing experience, preferably covering the local retail market.
  • Knowledge of investment philosophy and process, markets, products, and regulations.
  • Highest standard of ethics.
  • Deadline and detail-oriented.
  • Excellent communication skills – written and oral, presentation skill and experience.
  • English communication skill.
  • High inter-personal skill - ability to work with teams, portfolio management, sales and business heads.
  • Proficient in PowerPoint, Excel, and Word skills.
  • Japanese language capability is a must.

Skills

  • Investment knowledge
  • Sales strategy
  • Client relationship management
  • Market trend analysis
  • Project management
  • Communication skills
  • Presentation skills
  • Inter-personal skills
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Word

Experience Level

  • At least 6 years

Education Level

  • BA or BS required