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About the Role

As an Assistant Vice President in Asset Servicing Operations (SSV Ops Japan), you will be a hands-on operator responsible for accurate, deadline-driven, end-to-end corporate actions and asset servicing processing within a controlled environment. You will manage client/stakeholder queries and exceptions, and support change activities like UAT and process improvements in a high-volume, cut-off driven setting.

Responsibilities

Execute corporate actions and asset servicing processing with high accuracy, meeting regulatory/client deadlines and cut-offs.
Maintain accurate status tracking and ensure timely updates to systems and stakeholders.
Act as a key contact point for clients and internal stakeholders to resolve queries and exceptions.
Perform fact-finding, coordinate resolution, and escalate risks or potential client impact promptly.
Follow documented procedures and control requirements, maintaining evidence for audit readiness.
Participate in incident reviews, root-cause analysis, and preventive actions.
Support UAT and change initiatives to improve system capabilities and drive STP.
Identify inefficiencies and propose practical enhancements for productivity, controls, and client outcomes.
Support managers/leads with daily operational stability through flexible task allocation and reprioritization.
Assist with reporting, handovers/training support, and audit/compliance/control evidence preparation.

Requirements

5-10 years of experience in securities/banking operations, preferably in asset servicing operations.
Ability to independently resolve operational issues, make decisions within delegated authority, and take accountability for outcomes.
Understanding of corporate actions lifecycle, including JASDEC and BOJ Net operational processes.
Native-level Japanese and business-level English communication skills (reading/writing/speaking/listening).
Experience supporting automation, system enhancement, and/or UAT.
JSDA Certified Securities Broker Representative (mandatory requirement).
Ability to manage multiple priorities in a high-volume environment.
Proficiency in Excel/Word and internal banking systems.
Experience handling client/stakeholder enquiries and operational exceptions in a deadline-driven environment.
Knowledge of tax processing frameworks (e.g., DTT, FATCA/CRS).
Demonstrated ability to work effectively in procedure-heavy, control-focused teams and progress improvements through collaboration.
Interest in developing leadership capability over time (e.g., coaching/mentoring, process ownership, driving improvements).

Skills

Asset Servicing Processing
Corporate Actions Processing
Client Query Handling
Exception Handling
UAT Support
Process Improvement
Excel
Word
Internal Banking Systems

Location

Tokyo - Nihonbashi Office
Omiya office (occasional)

Work Type

Full-time
Hands-on

Experience Level

Assistant Vice President
5-10 years

Education Level

JSDA Certified Securities Broker Representative

About the Company

SSV Operations Japan sits within Markets and Securities Services and supports institutional clients through post-trade services.
Asset Servicing Operations delivers controlled, timely, and compliant processing in response to market/regulatory change and client expectations.