About the Role
Lead 5-8 restaurants and approximately 200 employees, creating environments where people grow, teams thrive, and customers experience the Nando’s magic. This is a hands-on, talent-centric leadership role focused on growth, potential, and human impact, requiring you to be actively involved in restaurants rather than behind a desk.
Responsibilities
- Build high-performing, engaged teams
- Develop future leaders from within
- Coach and support Restaurant Managers to lift capability and confidence
- Support Recruitment and drive talent, succession and internal development
- Drive culture, performance and consistency across your area
- Work as part of a collaborative team of Area Managers, sharing ideas and building a strong region
- Partner closely with your People Partner and Regional General Manager to drive alignment and momentum
- Lead across customer, people, safety, operations, sales and profit outcomes
- Identify opportunities to improve performance, grow sales and strengthen your area
- Bring energy and the Nando’s spirit into key moments, events and leadership experiences
Requirements
- Multi-site leadership experience (hospitality a big plus)
- Strong track record in team development and performance
- Solid understanding of sales, profit and operations
- Ability to coach, influence and build capability in others
- Experience creating environments where people feel confident to do their best work
- Ability to balance people, performance and commercial outcomes in a practical way
Skills
- Storytelling
- Emotional intelligence
- Coaching
- Influencing
- Collaboration
- Leadership
Location
- Restaurants
Work Type
- Full-time
- Permanent
- Field-based
Experience Level
- Multi-site leadership experience
Benefits
- Free Nando’s meals while working
- Perks for friends & family
- Purchase leave
- Foster care leave
- Paid parental leave
- Wellbeing support (mental health, fitness, nutrition, financial resources)
- Community and sustainability initiatives
About the Company
- Nando’s is passionate about building people, unlocking potential, creating moments that matter, and delivering exceptional hospitality.
- Committed to community, sustainability, and real impact.
