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About the Role

The Employer Services and Retention Support plays an essential role within Dixon Hall’s Employment and Placement Services team. This position assists the Employer Engagement team in understanding workplace expectations, connecting clients with employers, and navigating their employment experience. You will coordinate onboarding and training processes for employers, conduct follow-up communication with clients to retrieve employment documentation, and help address challenges to promote sustained employment and positive outcomes.

Responsibilities

Support in organizing hiring events, workshops, and employer guest sessions for client engagement and employer awareness.
Support the hiring, onboarding, and retention of clients from diverse backgrounds, including newcomers and individuals facing barriers to employment.
Track employer engagement, placement outcomes, and recruitment activities to support program reporting and objectives.
Assist the team to conduct workplace visits to ensure a safe and supportive environment for clients.
Follow up with clients post-placement to monitor progress, retrieve employment related documentations, address challenges, and provide guidance for long-term job retention.
Collaborate with community partners, agencies, and local resources to share information and raise awareness about employment programs and supports.
Participate in community events and local events to expand networks and strengthen employer and client engagement.

Requirements

Post-secondary education in human services, business, or a related field, or an equivalent combination of education and experience.
Experience working with clients from diverse cultural, social, and economic backgrounds, including newcomers and individuals facing employment barriers.
Ability to manage multiple priorities, work independently, and adapt to changing needs.
Must be qualified to work in Canada legally.
Able to provide a Vulnerable Sector Screening check with a ‘Clear’ or satisfactory result that meets the operational requirements of the Agency.

Skills

Strong relationship-building, networking, and communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and willingness to learn new software tools.
High emotional intelligence, patience, and professionalism when working with clients and employers.

Work Type

Full-time
Short-term Contract

Education Level

Post-secondary education in human services, business, or a related field, or an equivalent combination of education and experience.

Salary/Compensations

$17.60 per hour

About the Company

Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies.
Dixon Hall may use Artificial Intelligence-assisted tools during the recruitment process to support efficiency and consistency.
Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences.

Equal Opportunity

If selected for an interview, please inform the hiring manager or the People and Culture team at peopleandculture@dixonhall.org of any accommodations you may require during the interview process.
Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.