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About the Role

Payments Canada is seeking a Senior Compliance Officer to ensure the safety and security of financial transactions in Canada. This role involves providing guidance and advice on member compliance matters, collaborating with internal and external stakeholders, and managing the membership application process.

Responsibilities

• Provide guidance and compliance advice to members and internal stakeholders regarding member compliance matters.
• Collaborate with cross-functional teams (Legal, Operations, Risk, Finance) and external stakeholders to resolve compliance and membership issues.
• Offer guidance on escalations for potential contraventions.
• Support investigations of potential contraventions under the Compliance By-law, including assessing evidence and preparing materials.
• Manage the end-to-end membership application and registration process.
• Interpret legislative and by-law requirements for applicant eligibility.
• Assess applicant eligibility and supporting documentation.
• Engage with applicants to resolve deficiencies.
• Prepare membership recommendations for Board approval.
• Participate in the operational incident review team and advise on follow-up actions.
• Provide input and recommendations to improve the member compliance program.
• Develop, maintain, and enhance compliance procedures, process documentation, and guidance materials.
• Advise on the development of new by-laws and rule amendments.
• Draft supporting documentation such as training materials and reports.
• Maintain an inventory of high-risk compliance requirements.
• Update member compliance logs.
• Participate in member Working Group calls as a compliance subject matter expert.
• Prepare recommendations to the CEO regarding member requests for extension of financial institution numbers (FINs).
• Assist colleagues with related tasks and projects.
• Provide support on the annual executive attestation process.
• Work with business units on plans to comply with legislative or regulatory requirements.
• Coordinate training required under legislation with business units.

Requirements

• Undergraduate degree in law, political science, business administration, or related field.
• Minimum of five (5) years’ experience within the financial services industry, preferably in a compliance function.
• Experience in liaising with internal and external stakeholders at all levels.
• Experience in delivering reports and briefings to senior leadership.
• Knowledge of relevant legislative and regulatory requirements.
• Eligibility to successfully complete background checks (criminal, credit, identity, employment, and education).

Skills

• Understanding of legislation, regulations, and rules and their application.
• Exceptional written and oral communication skills.
• Ability to identify risks and potential solutions.
• Ability to manage a wide range of projects and initiatives simultaneously.
• Ability to work independently and as part of a team.
• Problem analysis and problem-solving skills.
• Information gathering and monitoring skills.
• Critical reasoning and analytical thinking.
• Social and self-awareness.
• Ability to develop and apply innovative solutions.
• Ability to establish and maintain credibility and respect among stakeholders.
• High degree of initiative and flexibility.
• Strong communication and interpersonal skills.
• Excellent organizational and time management skills.
• Commitment to continuous learning and skills development.
• Ability to act decisively and assertively.
• Excellent judgment and discretion.

Location

• Hybrid (remote/office)

Work Type

• Full-time

Experience Level

• Senior

Education Level

• Undergraduate degree

Salary/Compensations

• $100,300

Benefits

• Flexible, hybrid (remote/office) environment.
• Competitive compensation package.
• Annual variable bonus.
• Defined contribution pension plan with employer matching percentage.
• Comprehensive health and dental benefit coverage.
• Mental health coverage.
• Life insurance.
• Health spending account.
• Minimum four weeks paid vacation.
• Sick and personal days.
• December holiday shutdown.
• Cultural holiday observance days.
• 26 weeks of paid maternity and parental leave top-up.
• Rewards and recognition program.
• Access to office gym facilities.
• Internal and external professional development opportunities.
• Fun team and organizational events.
• Monthly all staff forums led by Executive Leadership Team.

About the Company

• Payments Canada is a public purpose, non-profit organization at the center of Canada’s payment ecosystem.
• We own and operate payment systems that process hundreds of billions of dollars’ worth of payment transactions daily.
• We convene ecosystem participants to discuss diverse interests and navigate industry challenges.
• Our values are: Inspire trust, build community and enable change.
• Our culture fosters authenticity, collaboration, innovation, and development.
• We empower employees to make meaningful contributions that impact the organization and the country.

Equal Opportunity

• Payments Canada is an equal opportunity employer and values diversity at our company.
• Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications.
• We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities.
• We are committed to making everyone feel they can be themselves and thrive at work.
• We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.
• Preference will be given to Canadian citizens and permanent residents.