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About the Role

Seeking a dedicated Accounts Receivable Officer to join our team in Baulkham Hills, making a meaningful impact on our financial operations within a supportive environment.

Responsibilities

• Ensure debtors accounts are reconciled and payments are allocated according to customer remittance advices in a timely manner.
• Review debtor’s ledger with Senior Accounts Receivable Officer or National Credit Manager each month.
• Monitor customer accounts for non-payments or other irregularities and initiate collection efforts.
• Maintain a collection process to continually improve aged debtors.
• Contact customers for payment of accounts by phone and in writing to reach collection targets.
• Maintain an ongoing review of customer credit limits and release held orders within terms.
• Refer held orders that exceed credit limits or terms to management for a decision.
• Obtain credit reports and set up or maintain customer accounts.
• Investigate and resolve customer queries or issues raised by sales staff.
• Transpose bank deposits from bank statement to banking EFT spreadsheet weekly.
• Process credit card payments daily and at month end.
• Provide accounts payable assistance when required.
• Participate in Accounts Payable/Receivable adhoc process improvement projects.
• Perform Excel-based reconciliations to ensure accuracy.
• Liaise with customers’ accounts staff and refer disputed matters to management for resolution.
• Communicate with customers via phone, email, mail or personally.
• Liaise with National Credit Manager regarding outstanding accounts and determine corrective action.
• Report to the National Credit Manager on monthly cash flows, including debtor and creditor positions.

Requirements

• Minimum 2 years’ experience in an Accounts Receivable, Credit or Collections role.
• Qualification in Credit Management or Bachelor’s degree.
• Applicants must be authorised to work in Australia.
• Applicants must live in the geographical location of the position.

Skills

• Knowledge of accounts receivable
• Intermediate Microsoft Office skills, particularly Excel
• Attention to detail and accuracy
• Interpersonal skills
• Good communication skills
• Problem-solving skills
• Decision-making skills

Location

• Baulkham Hills

Work Type

• Full-time

Experience Level

• Minimum 2 years

Education Level

• Qualification in Credit Management
• Bachelor’s degree

Salary/Compensations

• Generous base salary + 12% super + bonus incentive program & 20% annual leave loading

Benefits

• Access to our Employee Assistance Program
• Annual ANZ Award Ceremony
• Hands on Expertise Awards quarterly
• Global career opportunities
• Ongoing training & development
• Access to Pathfinder: a one-stop location for leadership and professional development resources

About the Company

• Founded in 1866, Valvoline Global Operations introduced the world’s first branded motor oil.
• As an affiliate of Aramco, we are driven by innovation and committed to creating sustainable solutions.
• We develop future-ready products and provide best-in-class services for our partners around the world.
• Our corporate values are Care, Integrity, Passion, Unity, and Excellence.
• We are united in our commitment to treating everyone with care, acting with integrity, striving for excellence, delivering with passion, and collaborating as one unified team.
• We foster a culture that celebrates creativity, innovation, and excellence.

Equal Opportunity

• Valvoline Global is an equal opportunity employer.
• We are dedicated to fostering an environment where every individual feels valued, respected, and empowered.
• We strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.
• We are committed to ensuring accessibility throughout our recruitment process.
• If you require a reasonable accommodation to participate in any stage of the recruitment or selection process, please contact Valvolineglobalcareers@valvoline.com.