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About the Role

The Account Manager (AM) is the sales lead for RxSight business in the defined territory and owns territory performance. The AM drives LAL growth by building trusted relationships with surgeons and practice staff, positioning premium technology to expand adoption, and optimizing patient flow to unlock practice capacity. This role executes the direction set by the Area Sales Director, translating the area's strategic priorities into territory activities and keeping growth initiatives aligned to them.

Responsibilities

Execute strategic priorities at the territory level, focusing daily selling and account activities on high-value growth opportunities.
Support the execution of strategic initiatives, programs, and new product introductions that contribute to LAL adoption and account-level performance growth.
Conduct ongoing business planning review of territory performance, identifying LAL velocity, cycles, and at-risk trends.
Develop and manage site-level account plans aligned to strategic priorities and positive physician and patient experiences.
Implement and maintain CRM documentation for all accounts based on key engagement activities.
Lead regional OD referral engagement strategy to support LAL patient pipeline.
Co-own and execute net new customer onboarding processes with CSs focused on full team alignment and measured time to first implant.
Conduct formal business reviews with accounts, benchmarking LAL adoption trends, clinical outcomes, and economic impact.
Partner with the CS and ASD to identify growth bottlenecks and formulate adoption-focused solutions.

Requirements

Commercial and sales acumen, with the ability to build and execute account-level growth strategy that drives LAL adoption and same-store growth.
Working clinical and ophthalmic knowledge regarding practice workflows, patient flow optimization, and the ability to guide and resolve workflow issues in clinic settings to accelerate LAL adoption.
Proven ability to interpret and act on clinical and commercial performance data.
Demonstrated ability to co-lead strategic customer planning and execute business plans.
Knowledge of ophthalmic clinic and ASC operations, with emphasis on premium technology positioning.
Excellent written and verbal communication skills.
Ability to manage multiple projects and deliver results against LAL growth objectives.
Role model behavior is a key responsibility of this position.

Skills

Microsoft Office Suite
Word Processing
Spreadsheet Software
CRM tools
Commercial database solutions

Location

California, United States
San Francisco, CA

Work Type

Field-based
Local travel required

Experience Level

Minimum 5 years of commercial or sales experience in the ophthalmic, medical device, or healthcare industry
Experience in premium IOLs, refractive cataract workflows, or clinic/ASC optimization is a plus
Demonstrated success in customer onboarding, business planning, or strategic account development roles strongly preferred
Familiarity with CRM tools, patient flow design, and co-management network development are highly desirable

Education Level

Bachelor’s degree in Business, Life Sciences, or a related field preferred

About the Company

RxSight® is an ophthalmic medical technology corporation headquartered in Aliso Viejo, California that has commercialized the world’s first and only adjustable intraocular lens (IOL) that is customized after cataract surgery.
The company’s mission is to revolutionize the premium cataract surgery experience by allowing surgeons to partner with their patients to achieve optimized results for every unique eye.

Equal Opportunity

Notice to Staffing Agencies and Search Firms: RxSight does not accept unsolicited resumes or candidate submissions from staffing agencies or search firms for any employment opportunities. All agency engagements must be authorized in writing for a specific position by RxSight’s Talent Acquisition department. Any resumes or candidate information submitted without such specific engagement will be considered unsolicited and the property of RxSight. No fees will be paid in the event a candidate is hired under these circumstances.