Market Film Delivery Coordinator, FDP Service at TORONTO INTERNATIONAL FILM FESTIVAL | CAN | Rezi

Market Film Delivery Coordinator, FDP Service at TORONTO INTERNATIONAL FILM FESTIVAL

Market Film Delivery Coordinator, FDP Service

TORONTO INTERNATIONAL FILM FESTIVAL · CAN

6 days ago

Market Film Delivery Coordinator, FDP Service

TORONTO INTERNATIONAL FILM FESTIVAL · CAN

6 days ago
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About the Role

The Market Film Delivery Coordinator supports the scheduling, coordination, and operational delivery of Market Screenings across multiple venues. This role organizes the receipt and movement of theatrical content to service programmed and market theatrical screenings, playing a critical role in supporting the successful execution of screening operations in a fast-paced, high-volume environment.

Responsibilities

  • Coordinate and maintain film deliveries for Market Screenings across multiple venues and screening rooms, ensuring accuracy and timely updates.
  • Process and manage delivery inquiries from Sales Agents, Distributors, Producers, and other Market clients.
  • Support Market Screenings based on availability, operational requirements, and client priorities.
  • Track and manage scheduling changes, conflicts, and updates in real time, ensuring all stakeholders are informed promptly and accurately.
  • Maintain organized records of bookings, technical requirements, screening materials, and client communications.
  • Act as a key liaison between Film & Digital Print Services, the Market Screenings team, film print sources, labs, technical & projection teams, and FDPS drivers.
  • Maintain a smooth delivery schedule of films that ensures they are properly tested and ingested in cinemas in advance of their screenings.
  • Support the centralized coordination of screening operations during the Market and escalate issues to appropriate internal teams as required.
  • Maintain organized operational records and communications to support smooth screening execution across all venues.
  • Provide professional, responsive, and diplomatic support to a wide range of clients, including major studios, sales agencies, distributors, producers, and independent participants.
  • Build strong working relationships through clear communication, discretion, and excellent customer service.
  • Maintain a high level of professionalism and confidentiality when handling sensitive information or high-profile clients.
  • Support the department with administrative and operational coordination as required.
  • Data entry and maintenance.
  • Contribute to process improvements that enhance operational efficiency and client experience.
  • Other duties as required.

Requirements

  • Post-Secondary education.
  • Minimum 2 years’ experience in an administrative, coordination, scheduling, or event support role, ideally in a high-volume, fast-paced environment.
  • Basic knowledge/familiarity with theatrical and online screening formats.
  • Exceptional organizational skills and attention to detail, with the ability to respond to real-time changes under tight deadlines.
  • High Proficiency with spreadsheets in Google Docs.
  • Experience with relational databases (for example, Artifax) is an asset.
  • Strong problem-solving skills and composure in live event environments.
  • Availability to work flexible hours, including evenings and weekends, and to be on-site across multiple venues during Market execution.
  • This position requires being in office on a regular basis.
  • Candidates must be legally able to work in Canada at this time.
  • TIFF considers and welcomes individuals on time-limited Visa status for this position, provided their Visa allows completion of the full contract.

Skills

  • Google Docs
  • Relational databases
  • Problem-solving
  • Communication
  • Discretion
  • Customer service
  • Professionalism
  • Confidentiality
  • Data entry

Location

  • 350 King Street West, Toronto, ON M5V 3X5

Work Type

  • Contract
  • Full-time
  • On-site

Experience Level

  • Minimum 2 years’ experience

Education Level

  • Post-Secondary education

Salary/Compensations

  • $24 per hour

About the Company

  • TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox.
  • TIFF's mission: To transform the way people see the world, through film.
  • TIFF: The Market will expand TIFF’s presence as a global hub for screen-based storytelling and reinforce its role as a global entertainment industry leader.
  • It will connect creators, buyers, and audiences, while elevating Canadian and international talent and fostering collaboration across film, series, and innovative content.

Equal Opportunity

  • TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.
  • TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential.
  • As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.
  • If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at careers@tiff.net. We strive to provide reasonable accommodations whenever requested.