About the Role
We are looking for an experienced, hands-on Taproom Supervisor to support the daily operations of our new San Francisco Taproom. You will help lead the team during service, ensure smooth shift operations, maintain an exceptional guest experience, and serve as a leader on the floor when the manager is away. This role is ideal for someone who thrives in a fast-paced hospitality environment, leads by example, and enjoys coaching and supporting others.
Responsibilities
- Ensure breaks and lunches are covered to maintain compliance and operational flow.
- Act as manager-on-duty in the Taproom Manager’s absence.
- Directly supervise leads and bartenders during assigned shifts, when manager is not present.
- Participate in the hiring process in partnership with the Taproom Manager and HR.
- Enforce safety, cleanliness, and sanitation during shifts.
- Communicate staffing issues to the Taproom Manager.
- Perform bartending and guest service duties when needed.
- Support event execution and promotions as directed by the Taproom Manager.
- Gather taproom supplies for weekly needs from local vendors instructed by the Taproom Manager.
- Support inventory management by ordering supplies as needed, verifying and reconciling inventory, and accurately processing all related documentation.
- Assist with scheduling and shift approvals when Taproom Manager is not present.
- Manage inventory of batched cocktails, ingredients, and glassware for service.
- Other duties as assigned.
- Provide real-time oversight during shifts for leads and bartenders.
- Guide team members during service but defer formal discipline, evaluations, and termination decisions to the Taproom Manager.
Requirements
- 2+ years of supervisory or leadership experience in hospitality.
- Must be 21+ with valid alcohol service and food handler certifications.
- Must hold a valid California driver’s license.
- Valid Responsible Beverage Service certification and Food Handler certification required.
- Mandated reporter responsibilities under applicable California law.
- Required to comply with all reporting obligations related to suspected workplace misconduct, including harassment, discrimination, retaliation, or other reportable conduct, in accordance with company policy and legal requirements.
- Adherence to all company policies, safety protocols, and regulatory requirements related to the handling, production, and presence of alcohol in the workplace.
Skills
- Strong interpersonal and conflict management skills.
- Ability to manage shift flow and coverage effectively and in compliance with CA Labor Laws.
- POS system experience preferred (Square).
Location
- San Francisco, CA
Work Type
- Onsite
- Non-exempt
- Eligible for overtime pay
Experience Level
- Supervisory
- Leadership
Salary/Compensations
- $24.00/hr - $26.00/hr
Benefits
- Health Care Coverage: Medical Insurance: 90% of the employee premium and 50% of dependent premiums covered.
- Dental & Vision Insurance: 100% of the employee premium and 50% of dependent premiums covered.
- Monthly Wellness Allowance: $100 monthly reimbursement to support physical, emotional, and mental wellbeing.
- Paid Time Off: 10 days of PTO annually.
- Company Holidays: 11 paid holidays each year.
- Cider & Beer Allotments: Monthly product perks.
- 401(k) Retirement Plan: Eligibility begins after 90 days.
- 401(k) Company Match: 100% of your first 3% of contributions, plus 50% of the next 3% you contribute.
About the Company
- At Golden State Cider (Sonoma Craft), we’re a tight-knit crew that takes pride in crafting exceptional beverages and building a workplace where people truly enjoy what they do.
- Sonoma Craft and its subsidiaries are proud equal opportunity employers.
- We embrace diversity and individuality in our teams and believe they are key to our success.
- We are committed to creating an inclusive and respectful workplace where everyone can thrive.
- Introductory New Hire Orientation will be at our Head Quarters in Healdsburg CA.
Equal Opportunity
- We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
