About the Role
As a Solutions Consultant at Ramp, you will establish and nurture partnerships with customers by demonstrating Ramp's products and understanding their needs. You will collaborate with internal teams to develop financial solutions for key customers, ensuring product alignment with evolving requirements. You will act as a technical and financial expert, designing integrated solutions, providing strategic advice, and facilitating communication between internal technical teams and customers. This role drives customer success from deal evaluation to product activation and influences product development.
Responsibilities
- Partner with Sales, Product and Partners to advocate for integration development in-line with customer needs
- Collaborate with Ramp Account Executives to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and promoting Ramp’s value proposition
- Develop tailored product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
- Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
- Evaluate customer requirements for new opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
- Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices
Requirements
- 3+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, or similar customer-facing roles, focusing on implementing business SaaS solutions and utilizing APIs, preferably within the financial sector
- Proficiency in IdP, HRIS, and/or ERP solutions
- Expertise in accounting systems, controllership needs, and finance/accounting workflows
- Exceptional organizational, project management, and time management abilities
- Strong skills in engineering, system design, and technical specification writing
- Proactive mindset, adaptability, and comfort in a fast-paced, high-growth startup environment
Skills
- Technical accounting features
- Integration
- Configuration
- Business SaaS solutions
- APIs
- IdP
- HRIS
- ERP solutions
- Accounting systems
- Controllership needs
- Finance/accounting workflows
- Engineering
- System design
- Technical specification writing
Location
- United States
- Canada
- United Kingdom
- NYC
- SF
Work Type
- Full-time
Experience Level
- 3+ years of experience
Education Level
- Bachelor's degree in computer science, engineering, business, finance, accounting or related field
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
- One Medical annual membership (US)
- 401(k), including employer match on contributions made while employed by Ramp (US)
- Fertility HRA (up to $10,000 per year) (US)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US, Canada, UK)
- Pet insurance (US)
- In-office perks: lunch, snacks, drinks, and more (US)
- Relocation support to NYC or SF (as needed) (US)
- Group medical, dental, and vision coverage through Sun Life (Canada)
- Life, AD&D, and disability coverage (Canada)
- Fertility drug coverage (up to $4,000 lifetime) (Canada)
- Group Retirement Plan with employer match (RRSP + DPSP) (Canada)
- Employee Assistance Program and virtual care through Lumino Health (Canada)
- Private medical insurance through Freedom Elite (UK)
- Virtual GP and at-home care via eMed x Livi (UK)
- Workplace pension through Penfold, with salary sacrifice option (UK)
About the Company
- Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends.
- We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
- The problems are high-stakes, data-dense, and unforgiving.
- We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
- The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
- If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Equal Opportunity
- Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
- Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
- Ramp Applicant Privacy Notice
