Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Analyst, Crew Analytics, is responsible for mining, analyzing, and reporting on complex crew and operational data to support the Crew Analytics team’s goal of influencing crew-related decisions, strategy formulation, and process improvements. This role partners with various departments to ensure crew data is accurate, consumable, and actionable.

Responsibilities

• Produce innovative solutions driven by exploratory data analysis from complex and high-dimensional datasets.
• Acquire in-depth business knowledge and gather/analyze complex information using various data sources.
• Assist in crew database development.
• Support the building and maintenance of internal crew analytics dashboards using Business Intelligence tools.
• Work with Business Customers to develop technological and analytical solutions.
• Apply analytical experience to recognize patterns, identify opportunities, pose business questions, and make discoveries for problem-solving, decision support, and process changes.
• Report weekly crew metrics and findings to multiple levels of the organization.
• Perform ad hoc reporting and analysis to support the team.
• Support operational and financial efficiency projects and business cases for Flight and Inflight.
• Perform other duties as assigned.

Requirements

• Bachelor’s Degree in Mathematics, Operations Research, Business, Statistics, Computer Science, Engineering, Aviation or related field, OR demonstrated capability with a High School Diploma/GED and at least four (4) years of previous relevant experience.
• One (1) year of experience in an analytical role.
• Excellent data analysis and problem-solving skills.
• Strong capabilities with database querying (e.g., SQL) and/or high-level programming language(s) (such as Python, R or Visual Basic).
• Demonstrate SQL skills, data analysis skills, and the ability to communicate data-driven insights through a work sample assessment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Products: Word, Excel, Access, and PowerPoint.
• Ability to work independently and in a team environment.
• Ability to work under pressure in a fast-paced, deadline-driven team environment.
• Must pass a pre-employment drug test.
• Available for occasional overnight travel (10%).
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required.
• This position is not eligible for visa sponsorship.

Skills

• SQL
• Python
• R
• Visual Basic
• Microsoft Office Products (Word, Excel, Access, PowerPoint)
• Business Intelligence tools

Location

• Traditional office environment

Work Type

• Full-time

Experience Level

• One (1) year of experience in an analytical role
• Two (2) years of analytical and modeling experience
• Two (2) years of programming experience in Python/R/SQL/SAS
• One (1) year of airline experience

Education Level

• Bachelor’s Degree in Mathematics, Operations Research, Business, Statistics, Computer Science, Engineering, Aviation or related field
• High School Diploma/GED
• Graduate degree in Operations Research, Mathematics, Statistics, Business, or related field

Salary/Compensations

• $67,000 - $101,000 per year

Benefits

• Access to healthcare benefits
• 401(k) plan and company match
• Crewmember stock purchase plan
• Short-term and long-term disability coverage
• Basic life insurance
• Free space available travel on JetBlue

About the Company

• JetBlue values: Safety, Caring, Integrity, Passion and Fun.

Equal Opportunity

• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards.
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)).