About the Role
The Senior Director, People & Culture Business Partner serves as a trusted advisor and strategic partner to business leaders, with accountability for driving people strategy and outcomes across the portfolio. This role combines strategic leadership with hands-on partnership, translating strategy into action, solving complex business challenges, and advancing key initiatives that drive performance. Success requires strong business connection, leadership influence, and measurable impact.
Responsibilities
- Serve as a trusted advisor to regional leadership, providing guidance on workforce strategy, employee relations, organizational design, and culture.
- Demonstrate strong business acumen, including fluency in P&L drivers and operational performance.
- Leverage data and insights to identify trends, risks, and opportunities, translating them into actionable strategies.
- Maintain a strong pulse on the business, anticipating needs and proactively shaping solutions.
- Lead the adoption of change initiatives, ensuring alignment, clarity, and sustained execution.
- Foster strong collaboration with People & Culture Centers of Excellence (COEs) for alignment and consistency.
- Identify opportunities to leverage emerging tools, including AI, to improve efficiency, decision-making, and team member experience.
- Lead and be the SME in cross-functional projects for continuous improvement.
- Lead workforce planning to ensure the organization has the right talent, in the right roles, at the right time at the right cost.
- Strengthen succession planning and leadership development by championing talent reviews.
- Identify capability gaps and partner with Learning & Development to deliver targeted solutions.
- Support or lead Talent Acquisition efforts within the territory, ensuring high-quality hiring, consistent interview practices, and strong onboarding experiences.
- Champion Greystar’s values by fostering an inclusive, high-performing, and people-centered culture.
- Utilize engagement data and team member feedback to drive targeted actions that improve retention and experience.
- Partner with leaders to create environments where team members feel supported, accountable, and connected to the business.
- Support M&A integration efforts, ensuring alignment of culture, expectations, and team member experience.
- Lead and support organizational change initiatives, ensuring effective communication, alignment, and adoption.
- Coach and challenge leaders to strengthen performance, decision-making, and leadership effectiveness.
- Drive consistent, high-quality performance management practices that reinforce accountability and results.
- Partner with P&C COEs on total rewards and operational strategies.
- Partner with Employee Relations and Legal to manage complex issues and mitigate risk.
- Ensure consistent application of policies and compliance with applicable labor laws.
- Promote early identification and resolution of issues to reduce risk and strengthen manager capability.
- Use trend data to become more predictive in outcomes and roll lessons learned into future training opportunities.
- Represent the business in P&C initiatives, ensuring alignment with operational needs and successful adoption.
- Identify opportunities to simplify processes and improve ways of working across the team member lifecycle.
- Contribute to M&A activities, including due diligence and integration of new teams and properties.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field.
- 10+ years of progressive HR leadership experience, preferably in property management, real estate, hospitality, or multi-site environments.
- Past experience supporting Canada.
- Strong business acumen with a clear understanding of operational drivers in a multi-location workforce.
- Proven ability to influence leaders and drive people strategies that improve business performance.
- Experience leading organizational change, talent development, and workforce optimization at scale.
- Deep expertise in employee relations, performance management, and leadership coaching.
- Experience in end-to-end M&A.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication and influencing skills.
- Ability to operate effectively in a fast-paced, complex environment.
- Knowledge of employment laws and compliance requirements across multiple states.
- PHR, SPHR, or SHRM-SCP certification preferred.
Skills
- Workforce strategy
- Employee relations
- Organizational design
- Culture development
- Business acumen
- P&L drivers
- Operational performance analysis
- Data analysis
- Strategic planning
- Change management
- Collaboration
- AI tools utilization
- Continuous improvement
- Workforce planning
- Succession planning
- Leadership development
- Talent acquisition
- Talent development
- Performance management
- Employee engagement
- M&A integration
- Compliance
- Risk mitigation
- Communication
- Influencing
Location
- East Coast
- Canada
Work Type
- Hybrid
- Travel (30-40%)
Experience Level
- Senior Director
- 10+ years of progressive HR leadership experience
Education Level
- Bachelor's degree in Human Resources, Business Administration, or related field
Salary/Compensations
- $150,000 - $200,000 USD Annually
- Eligible to participate in a quarterly or annual bonus program
Benefits
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
- Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
- Generous Paid Time off (15 vacation days, 4 personal days, 10 sick days, 11 paid holidays).
- Birthday off after 1 year of service.
- Additional vacation accrued with tenure.
- Onsite housing discount at Greystar-managed communities.
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
- 401(k) with Company Match up to 6% of pay after 6 months of service.
- Paid Parental Leave.
- Lifetime Fertility Benefit reimbursement up to $10,000.
- Employee Assistance Program.
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
- Charitable giving program and benefits.
About the Company
- Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing.
- Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
- Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally.
- Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management.
- Founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business.
Equal Opportunity
- Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.
- Greystar will consider for employment qualified applicants with arrest and conviction records.
