About the Role
As an Assistant Store Manager, you will be the first face of the brand for growing families, congratulating new parents, introducing them to baby essentials, and assisting with their parenting journey. We seek a leader who fosters a welcoming and inclusive environment, values employee skills, and continuously educates themselves and others on product knowledge.
Responsibilities
- Execute workforce management to ensure a genuine customer focus on the sales floor.
- Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
- Foster a positive, safe, and inclusive environment for employees and customers.
- Consistently model service standards and omnichannel experience while coaching others to success.
- Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team.
- Build customer loyalty through Company sponsored programs, including credit.
- Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team.
- Recognize exceptional performance and redirect employees when needed.
- Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools.
- Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
- Reduce loss through a consistent level of customer service, education, and operational controls.
Requirements
- Minimum of 1 year of retail or related management experience.
- A high school diploma or GED.
- Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
- Stand or walk for extended periods of time; climb up and down a ladder.
- Provide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a week.
Skills
- Leadership
- Supervisory skills
- Customer engagement skills
- Effective and professional verbal and written communication skills
- Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
- Solutions-oriented mindset
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1 year of retail or related management experience
Education Level
- High school diploma or GED
Salary/Compensations
- $22.00 - $28.25 per hour
Benefits
- Schedules that fit your life
- Health benefits
- Mental health benefits
- 30% discount on our brands
- Referral bonuses
- "Advance You" Program for GED or bachelor’s degree tuition-free
- English as a second language learning
- Paid time off
- Holidays
- Parental leave
- Adoption assistance
- Charitable matching gifts
- Professional and personal development opportunities
About the Company
- Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands.
- Carter’s is the #1 most-purchased children’s clothing brand.
- We’ve become an industry leader by providing quality.
- We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together.
- A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families.
- Caring, teamwork, flexibility, and growth are what make us different.
Equal Opportunity
- Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran).
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.
