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About the Role
This is a hybrid retail sales role that combines in-store customer service with proactive lead management. You will deliver excellent in-store experiences while utilizing downtime to engage leads, support local events, and conduct outbound outreach to drive sales.
Responsibilities
- Deliver an excellent in-store customer experience during retail shifts
- Sell Verizon wireless plans, devices, upgrades, accessories, and business solutions
- Achieve individual sales goals, activation targets, and attach metrics
- Resolve customer questions and account issues professionally
- Manage and follow up on assigned leads via the engagement platform
- Conduct outbound text and SMS outreach to re-engage customers
- Support local community and business events to drive store traffic
Requirements
- Retail sales or customer-facing experience
- Proven ability to hit sales goals
- Comfortable working in a fast-paced sales environment
- Self-motivated to maintain productivity during slow periods
- Ability to learn and use sales, CRM, and messaging platforms
- Strong communication skills
- Availability for a full retail schedule including weekends, evenings, and holidays
- Reliable transportation
- Willingness to attend occasional evening or weekend events
Skills
- Retail sales
- Customer service
- Lead management
- Outbound outreach
- CRM software
- Bilingual (English/Spanish) is a plus
- Wireless industry knowledge
Location
- California
Work Type
- Full-time
- Retail
Salary/Compensations
- $70,000 base salary plus uncapped commission and performance bonus
Benefits
- 401(k)
- Performance-based bonus
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement
- Medical and dental insurance with company subsidy
- Paid sick time
- Verizon Sales Maker wireless discount
- LifeMart discount program
About the Company
- Expanding across California with a focus on promoting from within