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About the Role

Our Austin, TX Entertainment & Live Events team insures a variety of clients in the music, live event, film, theater, and production industries. We are seeking a detail-focused individual with prior experience handling transactional documents to join our team as an Account Assistant for the Contingency team, focused on tailored coverage programs for major music festivals and global artist tours.

Responsibilities

• Effective and timely communication with all clients via email, letters & telephone
• Collect and coordinate client and event information
• Prepare accurate, timely, professional, and compliant presentations, reports, and other market and client documents
• Review client contracts and insurance requirements
• Detailed review of insurance policy documentation
• Maintain and update electronic client files

Requirements

• At least 3+ years of experience handling review and proofreading of contracts and transactional documents is strongly preferred
• Strong administrative skills and high attention to detail/accuracy
• Curiosity and an eagerness to learn
• Self-starter and enjoys variety in work
• Strong, professional communication skills – both written and verbal
• Ability to learn and understand software systems quickly
• Adaptability to priority changes and deadlines
• Consistently quick to respond to and/or acknowledge communications
• Positive and outgoing disposition
• Ability to work as part of a team and independently

Skills

• Microsoft Office Suite
• Excel
• Word
• Written communication
• Verbal communication
• Attention to detail
• Analytical skill
• Contract review
• Urgency and speed
• Accuracy

Location

• Austin, TX

Work Type

• In-Office
• Full-time

Experience Level

• Minimum of 3 years of professional experience working in insurance brokerage, mortgage brokerage, banking, law firm, or financial services company, responsible for handling review and proofreading of contracts and other transactional documents

Education Level

• Bachelor’s degree preferred, but not required

Salary/Compensations

• Compensation will be determined based on factors such as experience, skills, training, certifications, education, internal equity, and market data.
• This role may also be eligible for bonuses

Benefits

• Comprehensive benefits package
• Generous Paid Time off
• Managed PTO for salaried/exempt employees (personal time off without accruals or caps)
• 22 PTO days starting out for hourly/non-exempt employees
• 12 company-observed paid holidays
• 4 early-close days
• Paid parental leave
• Pregnancy disability and bonding leave
• Organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Employee recognition programs
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Pet Insurance
• Identity Theft & Fraud Protection Coverage
• Legal Planning
• Family Planning
• Menopause & Midlife Support
• 401(k) matching
• Medical insurance
• Dental insurance
• Vision insurance
• Wellness & employee assistance programs

About the Company

• EPIC Insurance Brokers & Consultants is one of the fastest-growing firms in the insurance industry.
• Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide.
• Our core values are: Owner mindset, Inspire trust, Think big, and Drive results.
• EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing!
• EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment.
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We’re in the top 10 of property/casualty agencies according to “Insurance Journal”

Equal Opportunity

• EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience.
• We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard.
• It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
• California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
• Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.