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About the Role
Our Austin, TX Entertainment & Live Events team insures a variety of clients in the music, live event, film, theater, and production industries. We are seeking an ambitious Commercial Insurance - Technical Assistant to support our account management team and gain experience with a wide spectrum of commercial insurance lines.
Responsibilities
- Effective and timely communication with all clients via email, letters & telephone
- Assist in the compilation and organization of underwriting information
- Prepare insurance applications for required coverage lines
- Put together accurate, timely, professional and compliant insurance summaries
- Issuance of certificates of insurance and coverage binders
- Checking and issuing of insurance documentation
- Preparation of premium invoices and client accounting statements
- Complete various reports as required throughout the insurance cycle
- Maintain and update electronic client files
- Minimized aged debt
Requirements
- Strong, professional communication skills – both written and verbal
- Ability to adapt to priority changes and deadlines
- Quick to respond to and/or acknowledge communications
- Positive and outgoing disposition
- Eager to work as a team but also functions well working independently
- Ability to handle certificate issuance, policy review and initial underwriting applications
Skills
- Commercial insurance lines
- MS Word
- MS Excel
- MS Outlook
- Analytical skills
Location
- Austin, TX
Work Type
- In-Office
- Full-time
Experience Level
- 1+ year of experience working for an insurance agency, broker or carrier
- Minimum of 1 years of experience in commercial technical assistant role
Salary/Compensations
- Compensation dependent upon qualifications
Benefits
- Generous Paid Time off
- Managed PTO for salaried/exempt employees
- 22 PTO days starting out for hourly/non-exempt employees
- 12 company-observed paid holidays
- 4 early-close days
- Paid parental leave
- Pregnancy disability and bonding leave
- Organ donor/bone marrow donor leave
- Generous employee referral bonus program of $1,500 per hired referral
- Employee recognition programs
- Employee Resource Groups
- Mentorship Program
- Tuition Reimbursement Program
- Leadership Development
- Pet Insurance
- Identity Theft & Fraud Protection Coverage
- Legal Planning
- Family Planning
- Menopause & Midlife Support
- 401(k) matching
- Medical insurance
- Dental insurance
- Vision insurance
- Wellness & employee assistance programs
About the Company
- EPIC Insurance Brokers & Consultants is one of the fastest-growing firms in the insurance industry.
- Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide.
- With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs.
- Our core values are: Owner mindset, Inspire trust, Think big, and Drive results.
- EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing!
- EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment.
- EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
- We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
Equal Opportunity
- EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
- California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf.
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.