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About the Role

The Client Service Associate will be responsible for mailroom tasks, print production, restocking and maintaining inventory for office and pantry supplies, while providing support to ensure smooth office operations at both client locations. This role also offers opportunities to learn and develop additional office skills, including spreadsheet and document creation.

Responsibilities

• Process outgoing shipments, including FedEx and other carriers.
• Assist with large mailings and shipments.
• Receive and distribute incoming mail and packages.
• Process print and reprographics requests.
• Check and submit service requests for all printers.
• Conduct scheduled pantry sweeps.
• Restock pantry supplies.
• Monitor and order pantry supplies.
• Assist with organizing office events and setups.
• Lift and move boxes weighing up to 40 lbs safely.
• Collaborate with the onsite team to support day-to-day office operations.
• Restock office supplies as needed.
• Maintain inventory records for office supplies.
• Advise office team when and what reordering / replenishment is required in a written format.

Requirements

• Strong attention to detail and organizational skills.
• Ability to lift and move boxes up to 40 lbs.
• Basic knowledge of shipping processes, particularly FedEx (preferred but not required).
• Willingness to learn, grow and participate in an open plan office environment.
• Open to learning and acquiring new skillsets in spreadsheet creation and document preparation.
• A positive attitude and ability to work both independently and contribute as part of a team.

Skills

• Basic office software, including Excel and Word.
• Inventory management.
• Print production.
• Mailroom operations.
• Organizational skills.
• Paperwork.
• Record keeping.
• Note taking.

Location

• Client locations

Work Type

• Office-based
• Full-time

Experience Level

• Entry-level

Salary/Compensations

• $18—$18.50 USD

Benefits

• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking Pre-Tax Plans
• Supplemental Life Insurance
• Accident Insurance
• Critical Illness
• Hospital Indemnity
• Legal Program
• Identify Theft Protection
• Pet Discounts
• Pet Insurance
• Group Home and Auto Insurance
• EAP
• Short Term Disability
• Life Insurance
• Education Discounts
• 401k w/ matching
• Entertainment Discounts
• Paid Time Off

About the Company

• SPS is a global workplace solutions and business transformation company operating in more than 20 countries.
• Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.
• Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
• At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

Equal Opportunity

• SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
• SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.