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About the Role

Associates ensure clients receive value exceeding their investment by understanding business priorities, breaking down challenges, and identifying effective support methods. Responsibilities include onboarding clients, proving service concepts, and stimulating engagement with Gartner products.

Responsibilities

• Partner with clients ranging from senior C-levels to more junior client professionals in IT, HR, Supply Chain, Marketing, Finance, Legal, and Sales practices to ensure they are successful in the use of their Gartner subscription
• Deliver value to decision makers and drive Gartner growth by working as part of a service team where responsibilities can include: Introducing Gartner services and capabilities to prospective & new clients, account management or connecting clients with the Gartner expert community.
• Identify client priorities and understand how to align Gartner's resources to provide best in class service that enables clients to achieve their priorities and maximize the return of investment on their Gartner membership
• Collaborate with internal Gartner stakeholders to drive service delivery & business results, share best practices and design innovative solutions to overcome obstacles.
• Leverage insights & metrics to drive continuous client engagement, satisfaction, retention and growth.

Requirements

• Must be fluent in German and English at business level
• Bachelors degree is preferred
• 6+ months relevant professional and/or internship experience
• Proven track record of success fueled by a passion for delighting clients
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills

Skills

• German Business Level
• English Business Level
• Communication
• Collaboration
• Prioritization
• Critical Thinking
• Influencing

Location

• Hybrid London, UK
• Hybrid Barcelona, Spain

Work Type

• Hybrid

Experience Level

• 6+ months relevant professional and/or internship experience

Education Level

• Bachelors degree

Benefits

• Collaborative, team-oriented culture that embraces diversity
• Professional development and unlimited growth opportunities
• World-class benefits
• Highly competitive compensation
• Disproportionate rewards for top performers
• Flexibility and support for you to thrive in a hybrid work environment

About the Company

• At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
• Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
• Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories.
• We do important, interesting and substantive work that matters.
• The bar is unapologetically high. So is the impact you can have here.
• Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally.
• We hire remarkable people who collaborate and win as a team.
• Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
• We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.
• Gartner is the world authority on AI
• At Gartner, you’ll join a company at the very center of the AI revolution.
• Gartner has proactive, objective guidance throughout clients’ AI journeys.
• We set the standard for how organizations leverage artificial intelligence to drive meaningful impact.
• You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
• It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate.

Equal Opportunity

• The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
• Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities.
• If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability.
• You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.