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About the Role

Serve as the first point of contact for patients, families, and visitors, ensuring smooth daily operations for a growing dance academy and therapy practice. This role is ideal for a proactive, tech-savvy individual who thrives in a fast-paced, people-focused environment and is eager to learn and grow with a mission-driven team.

Responsibilities

• Serve as the first point of contact by greeting patients, families, and visitors and creating a welcoming office experience.
• Manage front desk operations, including scheduling appointments, answering phones, and responding to general inquiries.
• Maintain accurate patient demographics and documentation within internal systems.
• Verify insurance eligibility and benefits through online insurance portals.
• Support administrative operations across both the academy and therapy practices.
• Coordinate with providers and internal staff to ensure efficient day-to-day workflows.
• Assist with general office administration while maintaining a high level of organization and attention to detail.
• Help create a seamless experience for patients from check-in through ongoing communication.

Requirements

• Previous administrative, front desk, customer service, or office experience.
• Healthcare, medical office, therapy, or insurance verification experience is preferred but not required.
• Strong organizational skills with exceptional attention to detail.
• Comfortable learning new software and working across multiple digital platforms.
• Excellent communication and interpersonal skills with a professional, friendly demeanor.
• Self-motivated, dependable, and able to manage multiple priorities in a fast-paced environment.
• Available to work full-time on-site, with a standard Monday–Friday schedule and occasional flexibility for evening hours.

Skills

• Organizational skills
• Attention to detail
• Software proficiency
• Communication skills
• Interpersonal skills
• Professional demeanor
• Friendly demeanor
• Self-motivation
• Dependability
• Time management

Location

• On-site

Work Type

• Full-time
• On-site